QA Lead Automation w/ Playwright & Agentic AI, Lynchburg, Virginia, United States

About the role

As a QA Lead Automation with Playwright and Agentic AI, you will make an impact by driving quality engineering excellence through Agentic AI, automation, API testing, performance testing, and team leadership. You will be a valued member of the QA organization supporting Pacific Life and will work collaboratively with client stakeholders, development teams, and offshore/onshore QA teams to deliver high-quality software solutions. Based on the provided job requirements and the boilerplate template structure.

In this role, you will:

Leverage Agentic AI approaches and AI tools to enhance Quality Assurance outcomes by improving test coverage, accelerating test planning and execution, and optimizing defect management.
Create, maintain, and enhance the Playwright automation framework while identifying and prioritizing opportunities for automation.
Build and maintain API automation suites using Rest Assured for critical services and ensure integration with CI/CD pipelines.
Debug test failures and collaborate with development teams to resolve API contract and integration issues.
Lead and manage offshore and onsite QA teams by assigning tasks, tracking progress, and removing delivery roadblocks.
Conduct daily standups, status reviews, and stakeholder communications to ensure alignment on priorities and timelines.
Review user stories, automation scripts, testing tools, and team deliverables to ensure quality standards are met.
Support application performance testing and monitoring activities using tools such as JMeter and AppDynamics.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

8+ years of experience in Software Quality Assurance, including 2+ years leading or mentoring QA teams, preferably across offshore/distributed environments.
Strong hands-on experience leveraging Agentic AI technologies and AI-driven approaches within Quality Assurance processes.
Demonstrated success in delivering cost savings and operational efficiencies through AI-led initiatives.
Extensive hands-on experience in automation testing, functional testing, test management, and quality engineering best practices.
Strong experience building and maintaining automation frameworks using Playwright.
Experience creating and maintaining API automation suites using Rest Assured and integrating automated testing within CI/CD pipelines.
Excellent client-facing communication skills with the ability to lead status discussions, present QA metrics, and manage stakeholder expectations.
Proven experience coordinating onsite and offshore teams across multiple time zones, including task delegation, progress monitoring, and issue resolution.

These will help you stand out

Experience with application performance testing using JMeter.
Experience monitoring application performance using AppDynamics.
Strong understanding of quality engineering metrics, test coverage analysis, and continuous improvement practices.
Experience reviewing automation architecture, user stories, and testing artifacts for quality and compliance.
Ability to drive quality transformation initiatives using emerging AI technologies.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until 8/20/2026.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary and Other Compensation

The annual salary for this position is between $70,000p.a. - $110,000 p.a. depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.

Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.