We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Field Services Audio Visual Technician
Monte Pelvoux 210 Mexico City
Job Summary
The Field Services Audio Visual Technician provides onsite technical support for
conference room technologies, collaboration platforms, audio visual systems, end-user
devices, and workplace technology infrastructure. This role is responsible for the
installation, configuration, troubleshooting, maintenance, and operational support of
audio visual equipment. The technician ensures reliable technology performance, delivers
excellent customer service, and minimizes disruption to business operations.
Experience : 4 to 8 years
Key Responsibilities
· Audio Visual & Collaboration Support
· Support and maintain audio visual conferencing systems, telepresence solutions,
· meeting room panels, and collaboration technologies.
· Troubleshoot and resolve audio, video, display, microphone, camera, and
· connectivity issues.
· Provide break-fix support for conference room equipment and integrated AV
· systems.
· Test video conferencing rooms before scheduled meetings, executive presentations,
· and business events.
· Configure and support Microsoft Teams Rooms and other collaboration platforms.
· Provide technical support for live events, executive presentations, town halls, and
· hybrid meetings.
· Coordinate with vendors and third-party service providers for escalations,
· equipment repairs, and replacements.
· Troubleshooting knowledge on network related issues
· Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device
· functions
· Provide onsite support for local infrastructure, network equipment, and workplace
· technology devices.
· Maintain accurate records of incidents, service requests, equipment changes, and
· completed activities.
· Follow established service procedures, security requirements, safety standards,
· and agreed service-level timelines.
Skills & Experience
· Hands-on experience supporting audio visual systems, conference rooms, and
· workplace technologies.
· Strong knowledge of Microsoft Teams Rooms, video conferencing platforms,
· cameras, microphones, displays, and control panels.
· Experience troubleshooting computers, operating systems, software applications,
· and peripheral devices.
· Strong problem-solving, communication, customer service, and coordination skills.
· Ability to support business events and quickly resolve technical issues with minimal
· operational disruption.
· Ability to work independently and collaborate effectively with users, internal teams,
· vendors, and service providers.
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
