We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Field Services Audio Visual Technician
Monte Pelvoux 210 Mexico City
Job Summary
The Field Services Audio Visual Technician provides onsite technical support for
conference room technologies, collaboration platforms, audio visual systems, end-user
devices, and workplace technology infrastructure. This role is responsible for the
installation, configuration, troubleshooting, maintenance, and operational support of
audio visual equipment. The technician ensures reliable technology performance, delivers
excellent customer service, and minimizes disruption to business operations.
Experience : 4 to 8 years
Key Responsibilities
· Audio Visual & Collaboration Support
· Support and maintain audio visual conferencing systems, telepresence solutions,
· meeting room panels, and collaboration technologies.
· Troubleshoot and resolve audio, video, display, microphone, camera, and
· connectivity issues.
· Provide break-fix support for conference room equipment and integrated AV
· systems.
· Test video conferencing rooms before scheduled meetings, executive presentations,
· and business events.
· Configure and support Microsoft Teams Rooms and other collaboration platforms.
· Provide technical support for live events, executive presentations, town halls, and
· hybrid meetings.
· Coordinate with vendors and third-party service providers for escalations,
· equipment repairs, and replacements.
· Troubleshooting knowledge on network related issues
· Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device
· functions
· Provide onsite support for local infrastructure, network equipment, and workplace
· technology devices.
· Maintain accurate records of incidents, service requests, equipment changes, and
· completed activities.
· Follow established service procedures, security requirements, safety standards,
· and agreed service-level timelines.
Skills & Experience
· Hands-on experience supporting audio visual systems, conference rooms, and
· workplace technologies.
· Strong knowledge of Microsoft Teams Rooms, video conferencing platforms,
· cameras, microphones, displays, and control panels.
· Experience troubleshooting computers, operating systems, software applications,
· and peripheral devices.
· Strong problem-solving, communication, customer service, and coordination skills.
· Ability to support business events and quickly resolve technical issues with minimal
· operational disruption.
· Ability to work independently and collaborate effectively with users, internal teams,
· vendors, and service providers.
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
At Cognizant we believe than our culture make us stronger!
Join us now!
#BeCognizant #IntuitionEngineered
Über Cognizant
Cognizant (NASDAQ: CTSH) i ist ein Technologiedienstleister und Entwickler von KI-Lösungen. Wir schlagen die Brücke zwischen KI-Investitionen und echtem unternehmerischem Mehrwert, indem wir ganzheitliche Full-Stack-KI-Lösungen für unsere Kunden entwickeln. Mit unserer fundierten Branchen-, Prozess- und Engineering-Expertise integrieren wir die spezifischen Anforderungen von Unternehmen passgenau in Technologiesysteme. So entfalten wir das menschliche Potenzial, erzielen greifbare Ergebnisse und sichern globalen Unternehmen in einer sich rasant wandelnden Welt den entscheidenden Vorsprung. Erfahren Sie mehr unter cognizant.ai oder @cognizant.
Zusätzliche Informationen zur Beschäftigung
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Bewerberinnen und Bewerber können verpflichtet sein, an Vorstellungsgesprächen persönlich oder per Videokonferenz teilzunehmen. Darüber hinaus kann es erforderlich sein, bei jedem Gespräch einen gültigen staatlichen Lichtbildausweis vorzulegen.
Cognizant ist ein Arbeitgeber mit Chancengleichheit. Ihre Bewerbung und Kandidatur werden nicht aufgrund von Rasse, Hautfarbe, Geschlecht, Religion, Glaubensbekenntnis, sexueller Orientierung, Geschlechtsidentität, nationaler Herkunft, Behinderung, genetischen Informationen, Schwangerschaft, Veteranenstatus oder sonstiger durch bundes‑, landes‑ oder kommunalrechtliche Vorschriften geschützter Merkmale berücksichtigt oder abgelehnt.
