Perform engineering services to support existing Authorized User solutions and develop new solutions within the Project infrastructure, including macOS devices, operating systems, application packages, support processes, selfservice Mac solutions, and BYOD solutions.
Design, build, and maintain all Authorized User solution software images and configuration profiles in compliance with Project standards and requirements.
Ensure all engineering services adhere to Project security, compliance, and governance policies, including patching, vulnerability management, and lifecycle standards.
Deliver technical execution of macOS endpoint services, including imaging, patching, software deployment, and device compliance across all supported hardware platforms.
Own and maintain the macOS enrollment and provisioning process using Jamf and Apple Business Manager, ensuring consistent deployment and compatibility across approved device models.
Administer and optimize Jamf Pro, Intune MDM connectors, and Apple Business Manager for provisioning, compliance, and lifecycle management.
Provide Tier 4 support for advanced troubleshooting and resolution of complex macOS endpoint issues, including OSlevel failures and deployment errors.
Design, implement, and execute patching and vulnerability remediation strategies to maintain endpoint security and compliance with Project standards.
Support hardware evaluation and selection by testing compatibility, performance, and integration of new Mac device models with Projects endpoint standards.
Develop automation scripts and workflows (e.g., Bash, Python) to improve endpoint deployment, compliance, and user experience, and contribute to the engineering backlog for ongoing enhancements.
Partner with product and client experience teams to resolve issues, improve service quality, and ensure alignment with Projects technology roadmap and strategic priorities.
Maintain engineering expertise and oversight in Jamf Pro administration, Apple Business Manager, Intune integration, configuration profiles, scripting (Bash/Python), and reporting (SQL/PowerBI).
Manage secure enrollment and lifecycle of iOS and Android devices through Jamf and Intune MDM.
Create and maintain configuration profiles, scripts, and automations for macOS, iOS, and Android platforms.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
