The Opportunity
Cognizant’s ServiceNow practice is one of the largest pure-play ServiceNow partner organisations worldwide. We make smarter ways of working a reality — driving transformation, digitisation and automation for our customers at the speed of NOW. We bring together the power of the ServiceNow platform and its limitless potential across the world of work, and our global team of ServiceNow experts helps customers realise workflow automation and gain maximum platform value.
As Service Line Sales – ServiceNow (SM level) for the Philippines, your mission is to build and grow ServiceNow-led sales across the Philippine market — working closely with the Regional Business Development Director and broader Cognizant account teams to open new client relationships and expand revenue within existing accounts. You will own and deliver a Sales Plan aligned to regional and company-wide growth targets, representing one of the fastest-growing service lines in Cognizant’s APJ portfolio.
You’ll be empowered to work with top-tier companies and partners across the Philippines — building a book of business in a high-growth platform sales environment, while having fun doing it.
2. Who Are We Looking For?
At the Senior Manager level, this role blends hands-on sales execution with the strategic judgement of an experienced solution seller. You will act as a trusted advisor to clients navigating their ServiceNow journey, working cross-functionally with pre-sales, delivery and marketing teams to shape, position and close opportunities. You bring energy, commercial rigour and a genuine curiosity about the platform economy, and you’re comfortable owning a number while operating in a fast-moving, partner-led sales model.
3. Key Responsibilities
• Pipeline & Revenue Growth: Build, manage and convert a qualified pipeline of ServiceNow opportunities across new and existing Philippine accounts, in line with agreed sales targets.
• Sales Planning & Execution: Develop and execute a structured sales plan for the ServiceNow service line in the Philippines, aligned to broader APJ and company-wide objectives.
• Client Relationship Management: Build trusted relationships with client stakeholders across IT, digital transformation and business functions, positioning Cognizant as the ServiceNow partner of choice.
• Solution Positioning: Partner with pre-sales, delivery and platform SMEs to shape compelling ServiceNow value propositions and proposals tailored to client needs.
• Stakeholder Collaboration: Work closely with the Regional Business Development Director, account teams and marketing to identify white space, drive account-based selling and support demand generation.
• Forecasting & Reporting: Maintain accurate pipeline forecasts and provide regular reporting on sales performance, market trends and competitor activity to senior leadership.
• Market & Competitive Intelligence: Stay abreast of ServiceNow’s product roadmap, partner ecosystem and competitor positioning to continuously refine sales strategy.
• Commercial Negotiation: Lead commercial discussions and contract negotiations, working with legal and finance to close deals that are commercially sound.
4. Mandatory Capabilities / Skills / Years of Experience
• 8–12+ years of experience in a senior sales, business development, or client-facing consulting role, ideally within IT services, SaaS, or platform ecosystems — ServiceNow experience strongly preferred
• Demonstrated track record of achieving or exceeding sales targets in a solution-selling or platform-selling environment
• Strong understanding of the ServiceNow ecosystem, partner landscape and platform value proposition (or equivalent enterprise SaaS/platform experience)
• Experience managing complex, multi-stakeholder sales cycles, from pipeline generation through to commercial negotiation and close
• Established network and relationships within the Philippine enterprise / mid-market ServiceNow ecosystem highly advantageous
• Bachelor’s degree required; MBA, Communications, or other sales training certifications preferred
• Excellent communication, stakeholder management and executive presence; comfortable operating autonomously in a matrixed, partner-led organisation
5. Success Will Be Measured By
• Revenue Targets: Achievement of sales revenue targets for the ServiceNow service line in the Philippines.
• Pipeline Growth: Growth and quality of qualified pipeline generated across new and existing accounts.
• New Logo & Account Expansion: Number of new clients acquired and expansion revenue secured within existing accounts.
• Win Rate: Conversion rate of qualified opportunities to closed-won deals.
• Forecast Accuracy: Accuracy and consistency of sales forecasting and reporting to leadership.
• Cross-Functional Collaboration: Quality of collaboration with pre-sales, delivery and marketing teams in shaping and closing opportunities.
Next Steps
If this opportunity aligns with your experience and you’re excited by the prospect of joining one of the world’s largest pure-play ServiceNow partners, we’d love to talk. Please apply directly, or visit www.cognizant.com/careers for a complete list of current openings with Cognizant.
Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
