Client Relationship Manager- Banking Financial Services

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

In Asia Pacific (APAC), Cognizant has a strong presence in key growth markets including Australia, Singapore, Malaysia, India, Japan, China, Hong Kong, the UAE, Philippines and Saudi Arabia. It has grown rapidly in these regions and is now poised for exponential growth. We are seeking leaders with a trailblazing track record of growth to fuel this story.

Your passion, integrity and experience are integral to Cognizant’s success. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service is fundamental to your success. In return, you will be empowered with opportunities and support to develop your career and collaborate with people focused on innovation and ideas.

Cognizant is fully committed to being an inclusive workplace across Asia Pacific. Come and be part of a dynamic leadership team and be a game changer.

The Client Relationship Manager (CRM) owns a portfolio of existing clients while driving new business growth across our focus growth industries. The primary mission is to win large deals within assigned accounts and to ensure existing engagements continue and expand.

• Lead key BFS accounts, managing the business as a P&L with accountability for their profitable growth.

• Own the end-to-end sales cycle alongside the Service Line Specialist, Client Partner, and Engagement Delivery Partner/Lead, across both domestic and global accounts.

• Build a thorough account plan and maintain it as a living document, keeping CRM (Winzone) and Forecasting application (UPLF) consistently up to date, logging all activities and contacts accurately, and working closely with local and offshore teams.

• Drive demand generation within the account by positioning Cognizant as an AI Builder — proactively identifying and qualifying new pipeline opportunities through targeted outreach, executive briefings, and account-based campaigns built around full-stack AI solutions, in partnership with marketing and the service lines.

• Communicate and orchestrate effectively across stakeholders, going beyond email to drive interactive discussions, convene meetings, and connect the right points of contact.

Success in this role will be measured by revenue growth, Total Contract Value (TCV), margin, and customer satisfaction.

• Seasoned business development professional from a technology consulting and services firm, with an excellent track record of managing, retaining and growing client businesses.

• 10+ years in a quota-bearing sales role within a technology services firm.

• Strong track record of selling technology services into the BFS sector — across Wealth, Retail, Corporate and Asset Management.

• Thorough domain knowledge, with strong awareness of AI innovations across technology services and BFS industry.

• Established, demonstrable relationships with CxOs and key stakeholders in BFS accounts across Malaysia, with a practitioner’s mindset for engaging senior executives on transformation solutions.

• Strategic thinker with strong negotiation, communication and facilitation skills, the confidence to plan ahead and the resilience to stay the course.

• Proven track record of improving business performance and winning large deals.

• Able to navigate a large organization, operate within a multi-dimensional matrix, and persuade through both content and confidence.

• Comfortable working with multicultural, geographically distributed teams — a strong team player able to lead diverse teams toward a common goal.

If this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you. Please apply directly with us. For a complete list of open opportunities with Cognizant, visit www.cognizant.com/careers.

Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

À propos de Cognizant 
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant. 

Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.

Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.

Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.

Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.