Service Line Specialist (SLS)
About the Role
As a Service Line Specialist (SLS), you will drive growth, client engagement, and solution adoption within your assigned service line. You will partner with clients, account teams, delivery leaders, and practice stakeholders to identify opportunities, develop strategic solutions, and expand business relationships.
This is a client-facing leadership role that combines business development, solution consulting, industry expertise, and revenue accountability to accelerate growth and deliver business value for clients.
Key Responsibilities
Business Growth & Revenue Management
· Drive revenue growth across assigned accounts and territories.
· Identify, qualify, and develop new business opportunities.
· Build and maintain a healthy pipeline of opportunities.
· Develop account growth strategies aligned with client objectives.
· Support deal pursuit activities through proposal development, presentations, and solution positioning.
Client Relationship Management
· Establish trusted advisor relationships with client executives and key stakeholders.
· Understand client business priorities and technology roadmaps.
· Drive account expansion through cross-sell and upsell opportunities.
· Collaborate with account teams to increase wallet share and client satisfaction.
Solutioning & Consulting
· Lead client discussions around business challenges and transformation opportunities.
· Work with practice and delivery teams to develop differentiated solutions.
· Support solution architecture, value propositions, and commercial strategy.
· Present thought leadership and industry insights to clients.
Practice & Capability Development
· Provide market feedback to service line leadership.
· Support development of offerings, assets, and go-to-market initiatives.
· Mentor teams and contribute to capability-building activities.
· Represent the organization at industry events and client engagements.
Cross-Functional Collaboration
· Partner with sales, consulting, delivery, and alliance teams.
· Ensure successful transition from deal closure to delivery execution.
· Support governance and executive reviews for strategic accounts.
Key Requirements
ü Quota-carrying sales ownership: Proven track record of generating revenue, managing pipeline, and closing large deals
ü Ability to engage senior stakeholders (CXO level): Experience leading strategic conversations with executives on transformation initiatives
ü Consultative and solution-selling mindset: Ability to position business value, not just sell services or solutions
ü Pipeline development and deal execution: Lead end-to-end sales cycle including lead generation, RFPs, and deal closure
ü Collaboration across teams and practices: Work closely with delivery, solutioning, and client partners in a matrix environment
ü Strategic account growth capability: Develop expansion strategies, cross-sell services, and deepen client relationships
Qualifications
ü Senior-level IT services sales experience: Background selling digital, cloud, or software engineering services to enterprise clients
ü Domain exposure (Technology / Communications & Media): Experience supporting telecom, media, or tech-driven accounts is preferred
ü Strong technical understanding of SEG offerings: Knowledge of software engineering, application modernization, QA, and AI-led services
ü Experience in enterprise environments: Comfortable operating in large, matrixed organizations with global teams
ü Advanced education or certifications (preferred): MBA or certifications in cloud/AI enhance credibility in client discussions
ü +10 years of experience in IT services and consulting: Extensive experience selling digital, cloud or software engineering services to enterprise clients
Preferred Qualifications
· Master's degree or MBA.
· Experience managing large enterprise accounts.
· Expertise within a specific domain such as AI & Analytics, Intelligent Operations, Digital Engineering, Cloud, Infrastructure, Data, or Industry Platforms.
· Demonstrated success leading large strategic pursuits and complex transformations.
Success Measures
· Revenue growth and bookings performance.
· Pipeline generation and conversion.
· Client relationship strength and account expansion.
· Strategic opportunity development.
· Practice contribution and market impact.
· Client satisfaction and business outcomes.
Top Reasons to Join Our Team
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
Salary and Other Compensation:
The annual base salary for this position is between $150,000-$180,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual bonus program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
A Good fit for the Cognizant culture
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
