Job Summary
This hybrid role for an MNC focuses on delivering high quality analysis and operations support in cards and payments with strong reliance on advanced MS Excel skills. The specialist will handle data driven insights process optimization and reporting to enhance customer centric services across finance related workflows while working closely with cross functional teams in a structured environment.
Responsibilities
Perform daily analysis of cards and payments data using MS Excel to identify trends anomalies and operational gaps that impact transaction accuracy and customer experiencePrepare detailed reports dashboards and summaries in MS Excel to present clear insights on payment volumes settlement timelines and exception items for stakeholdersSupport reconciliation of transaction data by validating entries fees and adjustments to ensure financial accuracy and minimize revenue leakageCoordinate with operations and technology partners to track issues in payment processing and document them systematically to support timely resolutionMonitor adherence to internal controls in cards and payments workflows and highlight deviations to ensure compliance with enterprise risk practicesOptimize existing Excel based trackers and templates by improving formulas formats and structures to reduce manual effort and enhance data reliabilityAssist in root cause analysis of payment disputes chargebacks and reversals by consolidating and reviewing evidence data points and decision logsContribute to process improvement initiatives by documenting current state processes and proposing Excel supported solutions that enhance efficiency and transparencyCollaborate with finance and accounting teams when required to ensure that cards and payments entries align with ledger postings and reporting standardsSupport day shift operations under a hybrid work model by maintaining timely updates communication and documentation of work progress in shared toolsMaintain accurate records of daily activities and key metrics in Excel based logs to support audit readiness and continuous improvement reviewsCommunicate clearly with internal teams about data issues and operational risks in cards and payments so that corrective actions are prioritized and tracked effectivelyApply basic knowledge of consumer lending and finance concepts when available to interpret data patterns and recommend meaningful actions that support business goals
Qualifications
Demonstrate hands on expertise in MS Excel including pivot tables advanced formulas lookup functions and data validation to manage large transaction datasets effectivelyExhibit practical understanding of cards and payments operations such as authorizations settlements refunds and chargebacks to interpret data and support issue resolutionShow familiarity with finance and accounting concepts including reconciliations posting logic and basic financial controls to align transaction data with financial outcomesDisplay awareness of consumer lending products processes and customer journeys when applicable to better contextualize cards and payments data analysisPossess strong analytical thinking communication and documentation skills that enable clear explanation of findings risks and recommendations to non technical stakeholdersAdapt effectively to a structured hybrid work model in a day shift environment while maintaining high standards of reliability accountability and teamwork
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
