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Architect

00070650441

Job Summary

Power Platform Administration

Responsibilities

Unattended Bot Management

· Configure, monitor, and troubleshoot unattended Power Automate bots across RDS-enabled Microsoft servers.

· Optimize bot concurrency and resource allocation for multi-session environments.

· Maintain bot health, credential vaults, and execution logs.

Bot Monitoring & Incident Response

· Proactively monitor bot performance, queue status, and execution outcomes.

· Investigate and resolve automation failures, timeouts, and infrastructure-related issues.

· Manage incident lifecycle using ServiceNow or similar ITSM platforms, ensuring timely resolution and root cause analysis.

Infrastructure & Server Support

· Administer Windows Server environments hosting automation workloads.

· Manage Remote Desktop Services (RDS) configurations to support multiple bot sessions.

· Perform routine server maintenance, patching, and performance tuning.

Automation Platform Support

· Provide Tier 2/3 support for Power Automate workflows, connectors, and triggers.

· Collaborate with developers and architects to ensure unattended flows meet enterprise standards.

· Assist in governance, compliance, and audit readiness for automation assets.

Networking & Security

· Troubleshoot network connectivity issues affecting bot execution.

· Configure and maintain firewall rules, RPC ports, and endpoint access.

· Ensure secure communication between bots, servers, and external systems.

Documentation & Collaboration

· Maintain detailed runbooks, SOPs, and incident logs.

· Work cross-functionally with infrastructure, security, and automation teams.

· Participate in platform upgrades, testing, and rollout planning.

Required Skills & Qualifications

· Power Automate Expertise

Strong understanding of cloud flows, desktop flows, and unattended execution.

DLP configuration adhering to organization security and governance compliance

· Server Administration

Experience with Windows Server, Remote Desktop Services (RDS), and multi-session configuration.

· Bot Monitoring & Incident Management

Familiarity with ServiceNow or similar ITSM tools; strong troubleshooting skills across automation and infrastructure.

· Networking Fundamentals

Knowledge of TCP/IP, DNS, firewalls, and port management.

· Security & Compliance

Credential management, audit logging, and access controls.

· Communication

Clear documentation and cross-team collaboration skills.

Preferred Qualifications

· Microsoft Power Automate–related certifications

· Experience with Automation Anywhere or similar enterprise automation platforms

· Familiarity with enterprise governance frameworks for automation

· Exposure to emerging orchestration technologies or Agentic AI (a plus)

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
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