About the role
As a Technical Product Manager – Order Management Systems (OMS), you will make an impact by driving product strategy, platform value realization, and business outcomes across order management, fulfillment, dispensing, and delivery capabilities. You will be a valued member of the Product and Technology team and work collaboratively with engineering leaders, product teams, business stakeholders, and executive leadership to align platform investments with strategic objectives.
In this role, you will:
- Own and communicate the product vision, strategy, and roadmap for OMS-related platforms supporting Pharmacy and Front Store operations.
- Translate complex engineering initiatives into clear business narratives, executive-level communications, and measurable business outcomes.
- Define, track, and report key performance indicators (KPIs) that demonstrate platform effectiveness, customer impact, operational improvements, and value realization.
- Partner with engineering, product, and business stakeholders to align priorities, roadmaps, and delivery plans.
- Drive continuous improvement across order fulfillment, orchestration, inventory visibility, dispensing, and delivery workflows.
- Develop executive presentations, value stories, and strategic recommendations that connect platform capabilities to business objectives.
- Support Agile and SAFe planning activities, including PI planning, roadmap development, prioritization, and stakeholder alignment.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 6+ years of experience in Technical Product Management, Product Management, or a related role.
- 5+ years of hands-on experience working with Order Management Systems (OMS), including order orchestration and fulfillment platforms.
- Experience defining, measuring, and reporting KPIs, business outcomes, and value realization metrics.
- Strong understanding of order fulfillment, inventory management, delivery workflows, and end-to-end order lifecycle processes.
- Proven ability to translate technical concepts into business-focused communications for executive and non-technical audiences.
- Experience leading cross-functional initiatives across product, engineering, operations, and business teams.
- Hands-on experience with Agile methodologies, SAFe frameworks, PI planning, and roadmap management.
- Excellent stakeholder management, communication, presentation, and influencing skills.
These will help you stand out
- Experience within Pharmacy, Retail, Healthcare Retail, or Front Store operations.
- Background in product strategy, product marketing, business storytelling, or go-to-market planning.
- Experience supporting large-scale digital transformation or platform modernization initiatives.
- Strong understanding of customer experience optimization and operational efficiency metrics.
- Experience linking platform investments to cost optimization, revenue growth, and business value outcomes.
- Ability to develop executive-level dashboards, reporting frameworks, and strategic business cases.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
Applications will be accepted until Julu 26, 2026.
The annual salary for this position is between $ 115,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
