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Tech Product Manager – Order Management Systems

00069449561

About the role

As a Technical Product Manager – Order Management Systems (OMS), you will make an impact by driving product strategy, platform value realization, and business outcomes across order management, fulfillment, dispensing, and delivery capabilities. You will be a valued member of the Product and Technology team and work collaboratively with engineering leaders, product teams, business stakeholders, and executive leadership to align platform investments with strategic objectives.

In this role, you will:

  • Own and communicate the product vision, strategy, and roadmap for OMS-related platforms supporting Pharmacy and Front Store operations.
  • Translate complex engineering initiatives into clear business narratives, executive-level communications, and measurable business outcomes.
  • Define, track, and report key performance indicators (KPIs) that demonstrate platform effectiveness, customer impact, operational improvements, and value realization.
  • Partner with engineering, product, and business stakeholders to align priorities, roadmaps, and delivery plans.
  • Drive continuous improvement across order fulfillment, orchestration, inventory visibility, dispensing, and delivery workflows.
  • Develop executive presentations, value stories, and strategic recommendations that connect platform capabilities to business objectives.
  • Support Agile and SAFe planning activities, including PI planning, roadmap development, prioritization, and stakeholder alignment.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

  • 6+ years of experience in Technical Product Management, Product Management, or a related role.
  • 5+ years of hands-on experience working with Order Management Systems (OMS), including order orchestration and fulfillment platforms.
  • Experience defining, measuring, and reporting KPIs, business outcomes, and value realization metrics.
  • Strong understanding of order fulfillment, inventory management, delivery workflows, and end-to-end order lifecycle processes.
  • Proven ability to translate technical concepts into business-focused communications for executive and non-technical audiences.
  • Experience leading cross-functional initiatives across product, engineering, operations, and business teams.
  • Hands-on experience with Agile methodologies, SAFe frameworks, PI planning, and roadmap management.
  • Excellent stakeholder management, communication, presentation, and influencing skills.

These will help you stand out

  • Experience within Pharmacy, Retail, Healthcare Retail, or Front Store operations.
  • Background in product strategy, product marketing, business storytelling, or go-to-market planning.
  • Experience supporting large-scale digital transformation or platform modernization initiatives.
  • Strong understanding of customer experience optimization and operational efficiency metrics.
  • Experience linking platform investments to cost optimization, revenue growth, and business value outcomes.
  • Ability to develop executive-level dashboards, reporting frameworks, and strategic business cases.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until Julu 26, 2026.

The annual salary for this position is between $ 115,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance

  • Paid holidays plus Paid Time Off

  • 401(k) plan and contributions

  • Long-term/Short-term Disability

  • Paid Parental Leave

  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
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