About the role
As a Technical Product Manager – Order Management Systems (OMS), you will make an impact by driving product strategy, platform value realization, and business outcomes across order management, fulfillment, dispensing, and delivery capabilities. You will be a valued member of the Product and Technology team and work collaboratively with engineering leaders, product teams, business stakeholders, and executive leadership to align platform investments with strategic objectives.
In this role, you will:
- Own and communicate the product vision, strategy, and roadmap for OMS-related platforms supporting Pharmacy and Front Store operations.
- Translate complex engineering initiatives into clear business narratives, executive-level communications, and measurable business outcomes.
- Define, track, and report key performance indicators (KPIs) that demonstrate platform effectiveness, customer impact, operational improvements, and value realization.
- Partner with engineering, product, and business stakeholders to align priorities, roadmaps, and delivery plans.
- Drive continuous improvement across order fulfillment, orchestration, inventory visibility, dispensing, and delivery workflows.
- Develop executive presentations, value stories, and strategic recommendations that connect platform capabilities to business objectives.
- Support Agile and SAFe planning activities, including PI planning, roadmap development, prioritization, and stakeholder alignment.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 6+ years of experience in Technical Product Management, Product Management, or a related role.
- 5+ years of hands-on experience working with Order Management Systems (OMS), including order orchestration and fulfillment platforms.
- Experience defining, measuring, and reporting KPIs, business outcomes, and value realization metrics.
- Strong understanding of order fulfillment, inventory management, delivery workflows, and end-to-end order lifecycle processes.
- Proven ability to translate technical concepts into business-focused communications for executive and non-technical audiences.
- Experience leading cross-functional initiatives across product, engineering, operations, and business teams.
- Hands-on experience with Agile methodologies, SAFe frameworks, PI planning, and roadmap management.
- Excellent stakeholder management, communication, presentation, and influencing skills.
These will help you stand out
- Experience within Pharmacy, Retail, Healthcare Retail, or Front Store operations.
- Background in product strategy, product marketing, business storytelling, or go-to-market planning.
- Experience supporting large-scale digital transformation or platform modernization initiatives.
- Strong understanding of customer experience optimization and operational efficiency metrics.
- Experience linking platform investments to cost optimization, revenue growth, and business value outcomes.
- Ability to develop executive-level dashboards, reporting frameworks, and strategic business cases.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
Applications will be accepted until Julu 26, 2026.
The annual salary for this position is between $ 115,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
