Tech Product Manager – Order Management Systems, Woonsocket, Rhode Island, United States

About the role

As a Technical Product Manager – Order Management Systems (OMS), you will make an impact by driving product strategy, platform value realization, and business outcomes across order management, fulfillment, dispensing, and delivery capabilities. You will be a valued member of the Product and Technology team and work collaboratively with engineering leaders, product teams, business stakeholders, and executive leadership to align platform investments with strategic objectives.

In this role, you will:

Own and communicate the product vision, strategy, and roadmap for OMS-related platforms supporting Pharmacy and Front Store operations.
Translate complex engineering initiatives into clear business narratives, executive-level communications, and measurable business outcomes.
Define, track, and report key performance indicators (KPIs) that demonstrate platform effectiveness, customer impact, operational improvements, and value realization.
Partner with engineering, product, and business stakeholders to align priorities, roadmaps, and delivery plans.
Drive continuous improvement across order fulfillment, orchestration, inventory visibility, dispensing, and delivery workflows.
Develop executive presentations, value stories, and strategic recommendations that connect platform capabilities to business objectives.
Support Agile and SAFe planning activities, including PI planning, roadmap development, prioritization, and stakeholder alignment.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

6+ years of experience in Technical Product Management, Product Management, or a related role.
5+ years of hands-on experience working with Order Management Systems (OMS), including order orchestration and fulfillment platforms.
Experience defining, measuring, and reporting KPIs, business outcomes, and value realization metrics.
Strong understanding of order fulfillment, inventory management, delivery workflows, and end-to-end order lifecycle processes.
Proven ability to translate technical concepts into business-focused communications for executive and non-technical audiences.
Experience leading cross-functional initiatives across product, engineering, operations, and business teams.
Hands-on experience with Agile methodologies, SAFe frameworks, PI planning, and roadmap management.
Excellent stakeholder management, communication, presentation, and influencing skills.

These will help you stand out

Experience within Pharmacy, Retail, Healthcare Retail, or Front Store operations.
Background in product strategy, product marketing, business storytelling, or go-to-market planning.
Experience supporting large-scale digital transformation or platform modernization initiatives.
Strong understanding of customer experience optimization and operational efficiency metrics.
Experience linking platform investments to cost optimization, revenue growth, and business value outcomes.
Ability to develop executive-level dashboards, reporting frameworks, and strategic business cases.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until Julu 26, 2026.

The annual salary for this position is between $ 115,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.