ServiceNow Technical Consultant
Location: Remote
Employment Type: Full-Time
Job ID: 00069526961
ServiceNow Technical Consultant
About the role
As a ServiceNow Technical Consultant, you will make an impact by designing, developing, and configuring high‑quality solutions across the ServiceNow platform. You will be a valued member of the delivery team and collaborate with cross‑functional stakeholders to build scalable, integrated solutions that enhance IT service management and asset management capabilities.
In this role, you will:
- Design and implement ServiceNow solutions, including Service Catalog workflows, ITIL processes, and ITAM modules.
- Develop integrations between ServiceNow and external systems using APIs and web services.
- Extend and enhance the ServiceNow data model to support CMDB, AMDB, SACM, and related modules.
- Perform development, testing, and debugging using JavaScript and server‑side scripting.
- Provide 2nd/3rd level support, resolving incidents, defects, and enhancement requests.
- Review designs, validate test scenarios, and ensure overall solution quality.
- Create and maintain technical documentation, including design specifications and implementation details.
- Collaborate with team members and stakeholders, providing updates and supporting delivery execution.
- Mentor junior team members (for experienced candidates), ensuring adherence to best practices and high‑quality delivery standards.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we support a healthy work–life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs.
What you need to have to be considered
- Bachelor’s degree in Software Engineering, Information Technology, or a related field (or equivalent experience).
- 2+ years of hands‑on experience with the ServiceNow platform.
- Experience developing and configuring ServiceNow solutions across ITSM/ITAM or related modules.
- Strong technical skills in JavaScript, HTML, CSS, and ServiceNow scripting.
- Experience building integrations using REST APIs or web services.
- Knowledge of ITIL processes, CMDB, and asset management concepts.
- Experience working in Agile environments and across the software development lifecycle.
- Strong analytical, problem‑solving, and communication skills.
These will help you stand out
- ServiceNow certifications such as Certified System Administrator (CSA) or Application Developer.
- Experience across multiple ServiceNow product lines beyond ITSM.
- Exposure to platform governance, data model design, and enterprise integrations.
- Experience mentoring junior developers or contributing to technical leadership.
- Strong stakeholder communication skills, including translating technical concepts for non‑technical audiences.
Salary and Other Compensation:
Applicants will be accepted till 7/30/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $87,000 - $100,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
