ServiceNow Technical Consultant
Location: Remote
Employment Type: Full-Time
Job ID: 00069526961
ServiceNow Technical Consultant
About the role
As a ServiceNow Technical Consultant, you will make an impact by designing, developing, and configuring high‑quality solutions across the ServiceNow platform. You will be a valued member of the delivery team and collaborate with cross‑functional stakeholders to build scalable, integrated solutions that enhance IT service management and asset management capabilities.
In this role, you will:
- Design and implement ServiceNow solutions, including Service Catalog workflows, ITIL processes, and ITAM modules.
- Develop integrations between ServiceNow and external systems using APIs and web services.
- Extend and enhance the ServiceNow data model to support CMDB, AMDB, SACM, and related modules.
- Perform development, testing, and debugging using JavaScript and server‑side scripting.
- Provide 2nd/3rd level support, resolving incidents, defects, and enhancement requests.
- Review designs, validate test scenarios, and ensure overall solution quality.
- Create and maintain technical documentation, including design specifications and implementation details.
- Collaborate with team members and stakeholders, providing updates and supporting delivery execution.
- Mentor junior team members (for experienced candidates), ensuring adherence to best practices and high‑quality delivery standards.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we support a healthy work–life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs.
What you need to have to be considered
- Bachelor’s degree in Software Engineering, Information Technology, or a related field (or equivalent experience).
- 2+ years of hands‑on experience with the ServiceNow platform.
- Experience developing and configuring ServiceNow solutions across ITSM/ITAM or related modules.
- Strong technical skills in JavaScript, HTML, CSS, and ServiceNow scripting.
- Experience building integrations using REST APIs or web services.
- Knowledge of ITIL processes, CMDB, and asset management concepts.
- Experience working in Agile environments and across the software development lifecycle.
- Strong analytical, problem‑solving, and communication skills.
These will help you stand out
- ServiceNow certifications such as Certified System Administrator (CSA) or Application Developer.
- Experience across multiple ServiceNow product lines beyond ITSM.
- Exposure to platform governance, data model design, and enterprise integrations.
- Experience mentoring junior developers or contributing to technical leadership.
- Strong stakeholder communication skills, including translating technical concepts for non‑technical audiences.
Salary and Other Compensation:
Applicants will be accepted till 7/30/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $87,000 - $100,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
