Chief Delivery Officer, Guadalajara, Mexico
Leading at Cognizant
This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.
At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster a strong performance-driven culture.
About the role
As a Chief Delivery Officer, Guadalajara, Mexico, you will make an impact by leading end-to-end delivery operations across large, complex client portfolios and driving delivery excellence within nearshore operations. You will be a valued member of the leadership team and work collaboratively with account leadership, operations, talent partners, and senior stakeholders to ensure consistent, high-quality outcomes.
In this role, you will:
- Define and execute delivery strategy for large, multi-client portfolios across nearshore and global delivery models
- Oversee end-to-end delivery governance, ensuring predictable, high-quality, and timely outcomes while managing delivery risk
- Lead, mentor, and develop senior delivery leaders, building a strong leadership pipeline and succession model
- Drive operational excellence through standardized methodologies, metrics, and governance frameworks
- Partner with talent organizations to scale local capabilities through hiring, enablement, and continuous skill development
Consistently demonstrate the Cognizant Way to Lead, which means operating with Personal Leadership, Organizational Leadership, and Business Leadership, with a strong focus on client outcomes, financial performance, and strategic growth.
What you need to have to be considered
- Bachelor’s degree in Business, Engineering, Information Systems, or a related field; Master’s degree preferred
- 15+ years of experience in delivery management and operations leadership within large, complex service organizations
- Proven experience leading nearshore delivery operations and distributed teams across onsite, nearshore, and offshore models
- Strong background in delivery governance, financial performance management, and executive stakeholder engagement
- Excellent communication and presentation skills in English and Spanish
Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business
The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It
These will help you succeed
- Experience scaling delivery organizations in fast-growing or transformational environments
- Strong understanding of operating models, service delivery frameworks, and continuous improvement practices
- Industry experience in areas such as Financial Services, Healthcare, Life Sciences, Communications, Media, or Technology
- Experience establishing or leading regional delivery hubs or large operational centers
Work model – Onsite
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring regular presence in a Cognizant office in Guadalajara, Mexico.
The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.
Work Authorization
Must be legally authorized to work in Mexico without the need for employer sponsorship, now or at any time in the future.
A comunidade Cognizant:
Somos uma equipe de alto calibre que aprecia e apoia uns aos outros. Nosso pessoal defende um local de trabalho enérgico, colaborativo e inclusivo, onde todos possam prosperar.
- A Cognizant é uma comunidade global com mais de 300,000 funcionários em todo o mundo.
- Não sonhamos apenas com um caminho melhor – nós fazemos acontecer.
- Cuidamos de nossas pessoas, clientes, empresa, comunidades e clima fazendo o que é certo.
- Promovemos um ambiente inovador onde você pode construir o plano de carreira certo para você.
Quem somos:
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram retornos concretos e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em www.cognizant.com ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
Disclaimer:
As informações de compensação são precisas a partir da data desta publicação. A Cognizant se reserva o direito de modificar essas informações a qualquer momento, sujeito à lei aplicável.
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.