Chief Delivery Officer, Guadalajara, Mexico
Leading at Cognizant
This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.
At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster a strong performance-driven culture.
About the role
As a Chief Delivery Officer, Guadalajara, Mexico, you will make an impact by leading end-to-end delivery operations across large, complex client portfolios and driving delivery excellence within nearshore operations. You will be a valued member of the leadership team and work collaboratively with account leadership, operations, talent partners, and senior stakeholders to ensure consistent, high-quality outcomes.
In this role, you will:
- Define and execute delivery strategy for large, multi-client portfolios across nearshore and global delivery models
- Oversee end-to-end delivery governance, ensuring predictable, high-quality, and timely outcomes while managing delivery risk
- Lead, mentor, and develop senior delivery leaders, building a strong leadership pipeline and succession model
- Drive operational excellence through standardized methodologies, metrics, and governance frameworks
- Partner with talent organizations to scale local capabilities through hiring, enablement, and continuous skill development
Consistently demonstrate the Cognizant Way to Lead, which means operating with Personal Leadership, Organizational Leadership, and Business Leadership, with a strong focus on client outcomes, financial performance, and strategic growth.
What you need to have to be considered
- Bachelor’s degree in Business, Engineering, Information Systems, or a related field; Master’s degree preferred
- 15+ years of experience in delivery management and operations leadership within large, complex service organizations
- Proven experience leading nearshore delivery operations and distributed teams across onsite, nearshore, and offshore models
- Strong background in delivery governance, financial performance management, and executive stakeholder engagement
- Excellent communication and presentation skills in English and Spanish
Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business
The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It
These will help you succeed
- Experience scaling delivery organizations in fast-growing or transformational environments
- Strong understanding of operating models, service delivery frameworks, and continuous improvement practices
- Industry experience in areas such as Financial Services, Healthcare, Life Sciences, Communications, Media, or Technology
- Experience establishing or leading regional delivery hubs or large operational centers
Work model – Onsite
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring regular presence in a Cognizant office in Guadalajara, Mexico.
The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.
Work Authorization
Must be legally authorized to work in Mexico without the need for employer sponsorship, now or at any time in the future.
De Cognizant Community
We zijn een team dat elkaar helpt om doelen te bereiken op het hoogste niveau. Zonder ons team zouden we niet in staat zijn om de huidige energieke, samenwerkende en inclusieve werkomgeving te behouden. Een omgeving gericht om iedereen te laten slagen.
- Cognizant is een globale community van 300.000+ collega’s
- We dromen niet alleen van een betere wereld, wij helpen het te maken
- We zorgen voor onze mensen, de klanten, het bedrijf, de community en het klimaat door te doen wat goed is
- We zetten in op een innovatieve omgeving waar je zelf kan bouwen aan een carriere pad dat bij jou past.
Over ons
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbaar rendement en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op www.cognizant.com of @cognizant.
Cognizant is een werkgever die gelijke kansen biedt. Uw sollicitatie en kandidatuur worden niet in overweging genomen op basis van ras, huidskleur, geslacht, religie, geloofsovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enig ander kenmerk dat beschermd wordt door federale, staats- of lokale wetgeving.
Disclaimer:
De informatie omtrent compensatie is accuraat ten tijde van deze posting. Cognizant heeft het recht om deze informatie aan te passen. Met lokale wetgeving in achtneming.