ServiceNow Technical Architect (Dutch speaking)

Location: Netherlands
Work Model: Hybrid (2-3 days per week onsite y)

About the role

As a Technical Architect – ServiceNow, you will make an impact by shaping and governing the architectural foundation of complex, enterprise‑scale ServiceNow implementations. You will be a valued member of our Digital & Technology / ServiceNow Practice and collaborate closely with solution architects, delivery teams, clients, and senior business stakeholders.

In this role, you will:

Own the end‑to‑end technical architecture for the ServiceNow platform, ensuring scalability, maintainability, security, and performance across all modules.
Lead the creation of High‑Level Designs (HLDs) and Low‑Level Designs (LLDs) for complex, global and multi‑instance ServiceNow environments.
Translate strategic business and technology objectives into actionable architectural roadmaps and platform blueprints.
Drive and enforce technical governance, best practices, and architectural standards across all platform initiatives.
Act as the highest technical escalation point, providing guidance on integrations, performance tuning, security, and data modelling.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days per week in a client or Cognizant office in the Netherlands. Regardless of your working arrangement, we support a healthy work‑life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change depending on business or client needs.

What you need to have to be considered

Active ServiceNow Certified Technical Architect (CTA) – mandatory.
Fluency in Dutch - Mandatory
8+ years of hands‑on experience in ServiceNow design, development, and implementation.
3–5+ years as a Platform or Enterprise Architect delivering large‑scale ServiceNow programs.
Deep expertise across multiple ServiceNow suites (ITSM, ITOM, HRSD, CSM, SPM, SecOps).
Strong knowledge of platform security (ACLs, encryption), scripting (JavaScript/GlideScript), data modelling, Flow Designer, Service Portal, ATF, Integration Hub, Now Experience, NowAssist and NowCreate.
Proven track record designing and governing complex integrations, APIs, and enterprise data models (CMDB, CSDM).
Experience collaborating with senior stakeholders and presenting architectural decisions at executive level.

These will help you stand out

Additional ServiceNow certifications (CAD, CIS – ITSM/HRSD/ITOM/etc.).
Familiarity with Enterprise Architecture frameworks such as TOGAF.
Experience working within Agile and DevOps delivery environments.
Fluency in English & Dutch; knowledge of additional EU languages is a plus.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you don’t meet every preferred requirement. Your transferable skills and unique experiences matter.

What we offer (Netherlands)

Competitive salary based on your experience and qualities.
NS business card for commuting.
25 days of paid leave per year.
Laptop and smartphone.
Pension scheme.
Cognizant covers the gross base premium for health insurance through CZ
Access to Udemy and Cognizant Academy for continuous learning.
Technology‑driven, innovative environment with a strong global backbone.
Open, “can‑do’’ team culture in an international environment.

Contact the Recruiter

Nikoletta Katona
[email protected]

关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。