Job Summary
We are seeking an experienced Infra Dev Specialist with 6 to 9 years of experience to join our team. The ideal candidate will have expertise in ServiceNow Platform Admin ServiceNow Integration Hub and ServiceNow CSM. This role involves working in a hybrid model with a focus on enhancing our infrastructure capabilities. The candidate will contribute to asset and wealth management projects ensuring seamless integration and efficient service delivery.
Responsibilities
Oversee the administration and maintenance of the ServiceNow platform to ensure optimal performance and reliability.Implement and manage ServiceNow Integration Hub to facilitate seamless data exchange across systems.Develop and execute integration strategies to enhance ServiceNow CSM capabilities and improve customer service processes.Collaborate with cross-functional teams to identify and resolve technical issues ensuring smooth operations.Provide technical expertise in ServiceNow integrations ensuring alignment with business objectives and requirements.Design and implement solutions that enhance the efficiency and effectiveness of asset and wealth management processes.Monitor system performance and conduct regular audits to ensure compliance with industry standards and best practices.Lead efforts to automate workflows and processes reducing manual intervention and increasing productivity.Analyze user requirements and translate them into technical specifications for system enhancements.Conduct training sessions and workshops to educate team members on ServiceNow functionalities and best practices.Support the development of documentation and technical reports to facilitate knowledge sharing and continuous improvement.Evaluate emerging technologies and recommend solutions that align with organizational goals and objectives.Ensure all solutions are scalable secure and aligned with the companys strategic vision.
Qualifications
Possess strong expertise in ServiceNow Platform Admin with a proven track record of successful implementations.Demonstrate proficiency in ServiceNow Integration Hub with the ability to design and manage complex integrations.Have experience in ServiceNow CSM with a focus on improving customer service processes and outcomes.Experience in asset and wealth management is a plus providing valuable insights into industry-specific challenges.Exhibit strong problem-solving skills and the ability to work collaboratively in a hybrid work environment.Show a commitment to continuous learning and staying updated with the latest industry trends and technologies.Possess excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.
Certifications Required
Certified ServiceNow Administrator Certified Implementation Specialist - ServiceNow CSM
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
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