Job Summary
We are seeking an experienced Infra Dev Specialist with 6 to 9 years of experience to join our team. The ideal candidate will have expertise in ServiceNow Platform Admin ServiceNow Integration Hub and ServiceNow CSM. This role involves working in a hybrid model with a focus on enhancing our infrastructure capabilities. The candidate will contribute to asset and wealth management projects ensuring seamless integration and efficient service delivery.
Responsibilities
Oversee the administration and maintenance of the ServiceNow platform to ensure optimal performance and reliability.Implement and manage ServiceNow Integration Hub to facilitate seamless data exchange across systems.Develop and execute integration strategies to enhance ServiceNow CSM capabilities and improve customer service processes.Collaborate with cross-functional teams to identify and resolve technical issues ensuring smooth operations.Provide technical expertise in ServiceNow integrations ensuring alignment with business objectives and requirements.Design and implement solutions that enhance the efficiency and effectiveness of asset and wealth management processes.Monitor system performance and conduct regular audits to ensure compliance with industry standards and best practices.Lead efforts to automate workflows and processes reducing manual intervention and increasing productivity.Analyze user requirements and translate them into technical specifications for system enhancements.Conduct training sessions and workshops to educate team members on ServiceNow functionalities and best practices.Support the development of documentation and technical reports to facilitate knowledge sharing and continuous improvement.Evaluate emerging technologies and recommend solutions that align with organizational goals and objectives.Ensure all solutions are scalable secure and aligned with the companys strategic vision.
Qualifications
Possess strong expertise in ServiceNow Platform Admin with a proven track record of successful implementations.Demonstrate proficiency in ServiceNow Integration Hub with the ability to design and manage complex integrations.Have experience in ServiceNow CSM with a focus on improving customer service processes and outcomes.Experience in asset and wealth management is a plus providing valuable insights into industry-specific challenges.Exhibit strong problem-solving skills and the ability to work collaboratively in a hybrid work environment.Show a commitment to continuous learning and staying updated with the latest industry trends and technologies.Possess excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.
Certifications Required
Certified ServiceNow Administrator Certified Implementation Specialist - ServiceNow CSM
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
