Job Summary
Join our dynamic team as a Lead Infrastructure Architect where you will leverage your extensive experience in ServiceNow ITOM ITSM and Enterprise Architecture to drive innovation and efficiency. In a hybrid work model you will collaborate with cross-functional teams to enhance our infrastructure solutions ensuring seamless integration and optimal performance. Your expertise will be pivotal in shaping the future of our IT landscape.
Responsibilities
- Lead the design and implementation of robust infrastructure solutions using ServiceNow ITOM ensuring optimal performance and scalability.
- Oversee the integration of ServiceNow ITSM processes to enhance service delivery and operational efficiency.
- Provide strategic guidance on ServiceNow Enterprise Architecture to align with business objectives and technology trends.
- Collaborate with cross-functional teams to identify infrastructure needs and develop comprehensive solutions.
- Drive continuous improvement initiatives to optimize infrastructure performance and reduce operational costs.
- Ensure compliance with industry standards and best practices in infrastructure architecture.
- Develop and maintain documentation for infrastructure designs processes and standards.
- Conduct regular assessments of infrastructure systems to identify areas for improvement and implement necessary changes.
- Facilitate workshops and training sessions to enhance team knowledge and skills in ServiceNow technologies.
- Monitor infrastructure performance and implement proactive measures to prevent issues and ensure reliability.
- Coordinate with vendors and stakeholders to ensure seamless integration of third-party solutions.
- Provide technical expertise and support during critical incidents and problem resolution.
- Foster a culture of innovation and collaboration within the team to drive successful project outcomes.
Qualifications
- Extensive experience in ServiceNow ITOM with a proven track record of successful implementations.
- Strong expertise in ServiceNow ITSM processes and their integration into enterprise environments.
- Proficiency in ServiceNow Enterprise Architecture with the ability to align technology with business goals.
- Excellent problem-solving skills and the ability to develop innovative infrastructure solutions.
- Strong communication and collaboration skills to work effectively in a hybrid work model.
- Ability to lead and mentor teams fostering a culture of continuous learning and improvement.
- Experience in conducting workshops and training sessions to enhance team capabilities.
Certifications Required
ServiceNow Certified Implementation Specialist ServiceNow Certified System Administrator
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
