Lab Desktop Support Engineer
The Lab Desktop Support Engineer will be responsible for managing the day to day issues that arise on the validated Analytical Laboratory Systems. The successful candidate will be part of the Lab Services Team which will maintain the incident queue and manage & resolve issues as they arise in a timely manner. He/she will need to have experience in the support of IT applications. He/she is expected to be self-motivated and develop an understanding of the business. 3. Experience : 6 - 10 years 4.
Required Skills :
Technical Skills: GMP Essential Labware any LIMS Labware LIMS Basic Domain
Domain Skills: Manufacturing and Supply Chain
Responsibilities :
- Experience of working in a pharmaceutical API manufacturing operation or a regulated environment is desirable. This is a hybrid role.
- Support Maintenance and User Administration of local Laboratory applications which will include Periodic User Reviews and Audit Trail Reviews.
- Provide front line support level 1 to labs.
- Trouble shoot system errors and collaborate with vendor/global teams for resolution.
- Acting as main point of contact on site for Laboratory System Helpdesk which will include interacting with the Global teams on various system issues. Support system content deployment and end user training. Recognising the importance of the quality control function in pharmaceutical production the Lab Desktop Support Engineer should display a high level of integrity in the performance of his/her work. S/he should be capable of relating well to other people with whom s/he comes in contact both within and outside of the laboratory area. Experience of supporting QC laboratory systems is preferred but not essential
- Strong knowledge of Microsoft Windows Operating Systems (Windows 7 & Windows Server 2003/2008).
- Strong problem solving skills .Excellent communication and interpersonal skills are essential.
- Excellent organizational and prioritization skills. Ability to work well both independently and in a team environment. Ability and flexibility to perform all other job-related and ad-hoc duties as required.
- Experience in Pharmaceutical industry an advantage
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
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