Job Summary
We are seeking a detail-oriented professional for the role of PE-Policy Servicing with 1 to 3 years of experience. The ideal candidate will have expertise in MS Office and a strong understanding of Life and Annuities Insurance. This is a work-from-office position with day shifts offering an opportunity to contribute to the efficient servicing of insurance policies.
Responsibilities
- Process and manage policy servicing requests with accuracy and adherence to company guidelines.
- Ensure timely updates and modifications to policy records in the system.
- Collaborate with internal teams to resolve policy-related queries and discrepancies.
- Maintain a high level of accuracy in data entry and documentation for policy servicing.
- Provide exceptional support to stakeholders by addressing their policy servicing needs.
- Analyze policy details to ensure compliance with regulatory and company standards.
- Utilize MS Office tools to prepare reports track policy changes and maintain records.
- Monitor and escalate unresolved issues to the appropriate teams for resolution.
- Contribute to process improvement initiatives to enhance operational efficiency.
- Stay updated on industry trends and regulatory changes in Life and Annuities Insurance.
- Support the team in meeting service level agreements and performance targets.
- Communicate effectively with team members to ensure seamless workflow and task completion.
- Adhere to the companys policies and procedures while handling sensitive customer information.
Qualifications
- Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint for efficient task execution.
- Possess a strong understanding of Life and Annuities Insurance including policy structures and servicing requirements.
- Exhibit excellent communication and interpersonal skills to interact with stakeholders effectively.
- Showcase problem-solving abilities to address policy-related issues promptly.
- Display attention to detail to ensure accuracy in policy servicing and documentation.
- Have a proactive approach to learning and staying updated on industry practices.
- Bring a customer-centric mindset to deliver high-quality service.
- Demonstrate the ability to work collaboratively in a team-oriented environment.
- Possess time management skills to handle multiple tasks and meet deadlines efficiently.
- Show adaptability to work in a structured office environment with day shifts.
- Exhibit a commitment to maintaining confidentiality and data security.
- Have a minimum of 1 year and a maximum of 3 years of relevant experience in policy servicing or a related role.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
