Skip to main content

DAP What fix Consultant

00066310541


Job Summary

We are seeking a highly experienced DAP Consultant with 14 to 18 years of experience to join our team. The ideal candidate will have expertise in Whatfix and a background in Research and Development. This hybrid role requires a proactive individual who can work effectively in a day shift. The position does not require travel allowing for a balanced work-life integration.


Responsibilities

  • Lead the implementation of Whatfix solutions to enhance user experience and drive digital adoption.
  • Oversee the customization of digital adoption platforms to align with client needs and organizational goals.
  • Provide expert guidance on best practices for leveraging Whatfix to optimize user engagement.
  • Collaborate with cross-functional teams to ensure seamless integration of digital adoption tools within existing systems.
  • Analyze user feedback and data to continuously improve the effectiveness of digital adoption strategies.
  • Develop comprehensive training materials and conduct workshops to empower users with the necessary skills.
  • Monitor the performance of digital adoption initiatives and report on key metrics to stakeholders.
  • Innovate new approaches to enhance the efficiency and effectiveness of digital adoption processes.
  • Ensure compliance with industry standards and regulations in all digital adoption activities.
  • Facilitate communication between technical teams and end-users to resolve any issues promptly.
  • Support the research and development team by providing insights on digital adoption trends and technologies.
  • Drive the continuous improvement of digital adoption processes through regular assessments and feedback loops.
  • Foster a culture of innovation and continuous learning within the team.


Qualifications

  • Possess extensive experience in implementing and managing Whatfix solutions.
  • Demonstrate a strong understanding of digital adoption platforms and their impact on user engagement.
  • Exhibit excellent communication and collaboration skills to work effectively in a hybrid work model.
  • Show proficiency in analyzing data and user feedback to drive improvements.
  • Have a background in Research and Development enhancing the ability to innovate and adapt.
  • Display a commitment to staying updated with the latest trends in digital adoption technologies.
  • Bring a proactive approach to problem-solving and process optimization.


Certifications Required

Certified Digital Adoption Professional Whatfix Certified Specialist

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

a blue line drawing of a plant with leaves

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

Stay Healthy Midnight Blue RGB

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

Build The Career You Want Midnight Blue RGB

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

Making A Meaningful Impact Midnight Blue RGB

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

a person sitting at a table using a laptop

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

a person holding a tablet and talking on the phone

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

a person smiling at a table with a laptop

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

a group of people sitting around a table

Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
Can Amita
The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

Haven't yet found the right opportunity?

Get the latest updates on job opportunities, recruitment events and company news—tailored just for you!

Be in the know