Responsibility:
Problem and Scope Definition:
- Provide primary support for formulation of problem statement and definition of scope for her/his assigned area(s).
- Work independently and bring thought leadership to bear in order to identify root cause of the issue.
- Work with engagement management to define scope of work in context of larger project.
- Construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.
- Support the identification of project risks and mitigation.
Requirements Gathering:
- Demonstrate exceptional requirement gathering techniques with minimal direction from engagement management.
- Design, conduct and facilitate requirements sessions.
- Organize and sequence requirements into a user requirements document.
- Write wellformed, validated requirements and manage changes.
- Use appropriate tools to record, track and manage requirements.
Business Analysis:
- Review and analyze relevant documentation to ensure the understanding of an organizations function and capabilities.
- Lead relevant research to increase understanding in support of developing comprehensive solutions.
- Serve as liaison between stakeholders—demonstrate understanding of client’s structure, policies, and operations.
- Logically structure recommendations and supporting data to formulate a solid, logical and understandable business case.
• Utilize appropriate business modeling techniques to represent and graphically depict various activities, processes and data These could include:
- Business process modeling.
- Process flow modeling.
- Data flow modeling.
Engagement Delivery:
- Deliver exceptional engagement delivery support.
- Develop and managing project plan(s) as needed.
- Identify and manage engagement risks for area of responsibility.
- Independent of close supervision, develop high quality deliverables that are “clientready” the first time.
- Proactively share ongoing point of view and perspectives based on experience/expertise.
- Display strong listening and communication skills when interacting with client and team.
Engagement Governance:
- Develop governance and communication plans that facilitate smooth delivery of project.
- Provide engagement lead with consistent and frequent updates through written and verbal communications.
- Effectively track and/or escalate project risks and issues.
Thought Leadership:
- Independently research industry trends and support to shape innovative ideas and opinions for practice thought leaders.
- Actively contribute to research, development and authoring of consulting mindshare ie articles, whitepapers, and other collaterals via traditional and social media channels.
Business Development:
- Support RFI/RFP responses and other business development opportunities as needed.
Customer Relationship Management:
- Build and maintain trusted relationships with client stakeholder(s).
- Be seen as a “go to” resource that client wants to bring back for future engagements.
Practice Development:
- Draw conclusions from market/industry trends and client experiences to support in the design and build of new go to market service offerings.
- Support service line development and case study support through the gathering of industry best practices.
Revenue Management:
- Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).
Knowledge Management:
- Assist in creating client and/ or practice related materials (deliverables, solutions, industry best practices, standards and other knowledge artifacts) to Cognizant's knowledge management repository.
People Management:
- Actively support recruitment for campus candidates through preplacement discussions.
- Help to onboard and mentor junior associates.
- actively support their ongoing development.
- be known as a leader among peers.
Functional/domain skillsets
- Knowledge of WMS product and/or OMS product - 5-7 years
- Experience of having configured WMS/OMS products 5-7 years
- Deployment and go-live experience
- Integration of WMS and/or OMS with other systems
- Warehouse Operations support
- Integrating, configuring, Designing for, Warehouse Automation
- Experience with configuring OMS product for B2B and B2C orders
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
