Job Summary
This role involves monitoring social media platforms to gather insights analyze trends and support strategic decision-making for Hi-Tech clients. The candidate will utilize tools like MS PowerPoint MS Word and MS Excel to create impactful reports and presentations while working in a hybrid model with rotational shifts.
Responsibilities
- Monitor social media platforms to identify trends sentiment and emerging topics relevant to Hi-Tech clients.
- Analyze social media data to provide actionable insights that align with client objectives and industry standards.
- Collaborate with cross-functional teams to ensure social media monitoring aligns with broader business strategies.
- Utilize MS Excel to organize clean and analyze large datasets for reporting purposes.
- Create visually appealing presentations using MS PowerPoint to communicate findings effectively to stakeholders.
- Draft detailed reports using MS Word to summarize insights recommendations and key metrics.
- Support the development of strategies to improve social media engagement and brand presence for Hi-Tech clients.
- Ensure timely delivery of reports and insights in alignment with rotational shift schedules.
- Maintain high accuracy and attention to detail while analyzing social media data and preparing deliverables.
- Stay updated on the latest social media tools trends and technologies to enhance monitoring capabilities.
- Provide recommendations to improve social media monitoring processes and tools.
- Work collaboratively in a hybrid model balancing remote and in-office tasks effectively.
- Communicate findings clearly and concisely in English ensuring all stakeholders understand the insights provided.
Qualifications
- Demonstrate proficiency in MS PowerPoint MS Word and MS Excel to create impactful deliverables.
- Exhibit strong analytical skills to interpret social media data and derive actionable insights.
- Possess excellent communication skills in English including reading writing and speaking fluently.
- Showcase familiarity with the Hi-Tech domain and its unique challenges and opportunities.
- Display adaptability to work in rotational shifts and manage time effectively.
- Show commitment to accuracy and detail in all aspects of social media monitoring and reporting.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
