About the role:
As nCino Business Analyst, you will make an impact by working with business and technical teams to gather requirements, design Salesforce-based solutions, and support successful project delivery. You will be a valued member of the project team and collaborate closely with stakeholders, developers, architects, and testing teams to deliver scalable business solutions.
In this role, you will:
- Gather, analyze, and document business requirements, user stories, and process flows.
- Partner with business stakeholders and technical teams to translate requirements into effective Salesforce solutions.
- Work closely with developers and architects to support the delivery of scalable and sustainable implementations.
- Support User Acceptance Testing (UAT), system testing, and production validation activities.
- Participate actively in Agile/Scrum ceremonies and contribute to project planning and execution.
- Assist with integration requirements and ensure alignment across connected systems.
- Develop and support reporting, dashboards, and data analysis activities.
- Drive stakeholder communication, coordination, and issue resolution throughout the project lifecycle.
Work model (Hybrid)
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's business requirements, this is a Hybrid position located at Toronto Ontario, Canada. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
- 5+ years of experience as a Business Analyst or Business Systems Analyst.
- 4+ years of hands-on Salesforce experience. Prior nCino exp required
- Strong experience gathering and documenting requirements, user stories, and process flows.
- Experience working in Agile/Scrum environments.
- Experience with JIRA and Confluence.
- Good understanding of system integrations.
- Strong analytical, communication, stakeholder management, and coordination skills.
- Knowledge of Salesforce platform capabilities and solution delivery practices.
These will help you stand out
- Knowledge of nCino.
- Salesforce certifications.
- Banking or Financial Services industry experience.
- Experience supporting reporting, dashboards, and data analysis initiatives.
- Experience working across cross-functional business and technical teams.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Applications will be accepted until 9/30/2026
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $77,000 CAD– $125,000 CAD per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
