Salesforce Solution Architect
About the Role
As a Salesforce Solution Architect, you will make an impact by defining and delivering end-to-end Salesforce solutions that align with business strategy and enterprise-wide technology standards. You will be a valued member of our Salesforce practice and work collaboratively with business stakeholders, enterprise architects, development teams, and program leadership to ensure the successful delivery of complex, scalable Salesforce implementations with a strong focus on Financial Services Cloud (FSC) and industry clouds.
In this role, you will:
- Lead end-to-end Salesforce architecture across the Salesforce Platform, Service Cloud, Financial Services Cloud (FSC), and industry clouds — including mapping out-of-the-box solutions to business requirements within Salesforce FSC Claims.
- Design and deliver scalable, best-practice solutions leveraging Apex, Lightning Web Components (LWC), Flows, Integration APIs, Platform Events, and Salesforce-native capabilities.
- Architect enterprise integrations using REST/SOAP APIs, MuleSoft, middleware, and event-driven patterns, ensuring seamless connectivity across the technology landscape.
- Establish governance frameworks, including data architecture, security models, DevOps strategies, and deployment pipelines, to underpin reliable and compliant solution delivery.
- Provide technical leadership and mentorship to development and delivery teams, while conducting architecture reviews, technical assessments, and solution design workshops with both internal and client stakeholders.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What You Need to Have to Be Considered
- Proven experience as a Salesforce Solution Architect or Senior Technical Lead, with a strong track record of delivering end-to-end Salesforce implementations at enterprise scale.
- Deep hands-on expertise with Salesforce Financial Services Cloud (FSC), Service Cloud, and Salesforce Platform — including FSC Claims, data models, and industry-specific configuration.
- Demonstrated ability to design and build integrations using REST/SOAP APIs, MuleSoft, middleware technologies, and event-driven architecture patterns.
- Strong command of Salesforce development technologies, including Apex, Lightning Web Components (LWC), Flows, and Platform Events, with the ability to evaluate build-vs-configure trade-offs.
- Experience establishing data architecture, security models, DevOps practices, and deployment strategies for complex Salesforce programs, including governance and compliance considerations.
These Will Help You Stand Out
- Active Salesforce certifications, such as Salesforce Certified Application Architect, System Architect, or CTA (Certified Technical Architect).
- Experience working in or architecting solutions for the Financial Services or Insurance industry, particularly in claims or policy management domains.
- Familiarity with enterprise architecture frameworks (e.g., TOGAF) and the ability to translate architectural decisions into executive-level communication.
- Proven ability to lead solution design workshops and technical assessments with both business and IT stakeholders in large-scale transformation programs.
- Experience in a consulting or professional services environment, working across multiple client engagements simultaneously.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
The annual salary for this position is between $138K - $160K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
