About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Consulting Manager - Asset Finance, you will make an impact by leading a team responsible for production support, ongoing development, and platform enhancements across InfoLease and Rapport solutions. You will serve as the primary bridge between Asset Finance business stakeholders and technology teams, ensuring that operational needs, system capabilities, and strategic initiatives are delivered effectively and efficiently.
In this role, you will:
Lead application support and development activities for InfoLease and Rapport platforms, ensuring stability, performance, and continuous improvement of critical leasing and asset finance systems
Partner with business stakeholders and technology teams to gather requirements, translate business needs into technical specifications, and guide solution delivery across support and enhancement initiatives
Manage incident, problem, and change management processes, serving as the primary escalation point for production issues and ensuring adherence to established SLAs and operational standards
Oversee testing, release management, UAT coordination, and deployment activities to ensure system changes and upgrades do not disrupt business operations
Lead and mentor a support and development team while driving Agile delivery practices, stakeholder communication, risk management, and operational reporting
Work model – Remote
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you must have to be considered
8+ years of experience in Equipment Finance, Leasing, Asset Finance, or related financial services domains
5+ years of hands-on experience supporting, configuring, implementing, or enhancing InfoLease and/or Rapport (Solifi) platforms.
Deep understanding of equipment finance lease and loan accounting, loan origination processes, servicing operations, and portfolio management workflows
Experience performing system configuration, testing, implementation, and platform enhancement activities within InfoLease and/or Rapport environments
Proven ability to translate business requirements into technical specifications and communicate technical solutions effectively to non-technical stakeholders
Experience leading requirements gathering sessions, UAT coordination, testing cycles, and business sign-off activities
Strong understanding of production support processes, including incident triage, root cause analysis, problem management, and issue resolution
Working knowledge of SQL and reporting tools to support data investigation and issue analysis
Experience with Agile delivery methodologies, sprint planning, backlog management, and collaboration tools such as Jira or Azure DevOps
Strong communication, stakeholder management, and leadership skills with the ability to work effectively across business and technology organizations
These will help you succeed
2+ years of experience in people management, supervisory, or team leadership role
Experience managing geographically dispersed or matrixed teams
Familiarity with ITIL processes and best practices, including incident, problem, change, and service management
Experience defining and managing SLAs, KPIs, and operational metrics
Experience overseeing test strategy, regression testing, release validation, and deployment readiness activities
Ability to manage competing priorities across production support, project delivery, enhancement requests, and strategic initiatives
Strong customer-focused mindset with a proactive approach to issue resolution and stakeholder engagement
Experience supporting both business operations teams and application engineering or DevOps teams within complex enterprise environments
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
