Currently we are looking for German Subject Matter Expert | Portugal
· Schedule: Monday - Friday
· Shifts: Standard working hours
· Location: LACs Harbor
Our Customer is a leading autonomous driving technology company, focused on developing self-driving vehicles and next-generation mobility solutions. Through its autonomous ride-hailing service, the company leverages advanced AI, machine learning, and sensor technologies to deliver safe, reliable, and efficient transportation experiences
About the Role:
The Language and Local Policy Expert will be a crucial, embedded resource providing linguistic and cultural expertise to support the accurate and efficient execution of our labeling project, specifically focusing on data originating from Germany runs. This role ensures labeling policies and training materials accurately reflect local context, regulations, and language nuances, directly impacting data quality and operational efficiency.
Qualifications:
· Proficient in English AND German
· Local Knowledge: Requires strong, practical understanding of Germany local context, culture, and public signage/traffic regulations in major metropolitan areas.
· Experience: 3+ years of experience in translation, interpretation, or localization, ideally within a similar project in nature.
· Proven analytical skills, ability to distill complex information into clear, actionable policies
· Prior experience supporting data labeling, QA, or policy teams in a large-scale operational environment.
· Experience working with or providing product-based feedback.
· Proficiency in creating and maintaining formal business documentation, such as policies and training manuals.
· Team Collaboration: Required to collaborate effectively with the Hyderabad team, including accommodating overlapping shift hours.
Key Responsibilities:
Purpose & Key Responsibilities:
· Linguistic & Cultural Policy Alignment
· Policy Translation and Interpretation: Act as the primary German SME to translate, review, and localize policy documents, ensuring accuracy, cultural relevance, and compliance with local German regulations (e.g., traffic laws and signage).
· Risk Mitigation: Analyze and interpret complex German language data (e.g., ambiguous signboards) to inform policy decisions and mitigate misclassification risks.
Training and Operational Readiness
· Knowledge Transfer (KT): Assist Policy in KT sessions to ensure accurate interpretation of German data and adherence to local policies by trainers and operators.
· Training Localization: Localize training materials and create targeted supplements for German Operations, using high-impact examples to maximize learning efficacy.
· SME Consultation: Provide real-time consultation to Operations on complex, ambiguous German language cases to reduce mislabeling and maximize output quality.
· Workflow Optimization: Analyze German queue bottlenecks and quality trends to propose initiatives for improved labeling throughput and efficiency.
· Quality, Audit, and Performance
· Audit Support and Dispute Resolution: Provide real-time translation and interpretation support to Audit and Quality teams for accurate resolution of German-language labeling disputes.
· Quality Standard Setting: Partner with the Quality Team to define quality metrics and standards accommodating the unique linguistic and regulatory complexity of the German dataset.
· Impact Reporting: Track the effectiveness of new policies and training, reporting on the quality impact of linguistic errors to reduce labeling defects on German-specific queues.
· Key Policy Insight: Actively document and share key policy insights and error patterns from the German market with the broader Policy Team to improve policy formulation and complexity handling.
Our offer:
· Pleasant and inspiring working atmosphere
· Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
· Professional development and clear career path
· Training & development opportunities
· Stable salary & relocation allowance*
*Relocation applicable only for international candidates joining us from abroad
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
