Job Summary
Join our dynamic team as a Policy Servicing Executive where you will play a crucial role in managing and servicing life and annuities insurance policies. With a hybrid work model and rotational shifts you will have the opportunity to leverage your skills in MS Office and enhance your domain knowledge in the insurance sector. Your contributions will directly impact customer satisfaction and company growth.
Responsibilities
- Manage and service life and annuities insurance policies efficiently to ensure customer satisfaction and retention.
- Utilize MS Office tools to maintain accurate records and documentation for policy servicing activities.
- Collaborate with team members to resolve policy-related queries and provide timely solutions to clients.
- Communicate effectively with clients in English to understand their needs and provide appropriate policy servicing support.
- Adapt to rotational shifts to ensure continuous support and service to clients across different time zones.
- Analyze policy data to identify trends and opportunities for improving service delivery and customer experience.
- Implement best practices in policy servicing to enhance operational efficiency and effectiveness.
- Provide feedback and suggestions for process improvements to streamline policy servicing operations.
- Engage in continuous learning to stay updated with industry trends and regulatory changes in the insurance sector.
- Support the team in achieving service targets and contribute to the overall success of the company.
- Participate in training sessions to enhance technical skills and domain knowledge in life and annuities insurance.
- Ensure compliance with company policies and regulatory requirements in all policy servicing activities.
- Foster a positive work environment that encourages collaboration and innovation among team members.
Qualifications
- Demonstrate proficiency in MS Office applications to perform policy servicing tasks effectively.
- Possess strong communication skills in English to interact with clients and team members.
- Exhibit a keen interest in the life and annuities insurance domain to enhance industry knowledge.
- Show adaptability to work in a hybrid model and rotational shifts to meet business needs.
- Display problem-solving skills to address policy-related issues and provide solutions.
- Maintain attention to detail to ensure accuracy in policy documentation and servicing activities.
- Demonstrate a proactive approach to learning and professional development in the insurance sector.
Certifications Required
MS Office Specialist certification is preferred to validate proficiency in technical skills.
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.