Job Summary
Business Intelligence & Data Integration Platform Administrator -
Responsibilities
Serve as the primary onsite point of contact for Business Intelligence (BI) Data Integration and Analytics platforms.
Coordinate daily operational activities between business users data engineering teams BI developers offshore support teams and platform vendors.
Monitor the health performance availability and capacity of BI and Data Integration platforms to ensure SLA compliance.
Manage user provisioning access controls security groups workspace administration and role-based permissions.
Oversee data pipeline operations ETL/ELT job monitoring workflow scheduling and batch process execution.
Lead incident management activities coordinate issue resolution and provide timely communication to business stakeholders.
Perform root cause analysis on data failures report discrepancies integration issues and platform outages to prevent recurrence.
Coordinate production deployments platform upgrades patching and release activities with development and infrastructure teams.
Ensure data platform security governance compliance and audit requirements are consistently met.
Monitor data quality data refresh schedules warehouse utilization and integration service performance.
Collaborate with cloud infrastructure database and network teams to resolve cross-platform dependencies and optimize performance.
Develop and maintain operational runbooks knowledge articles support procedures and platform documentation.
Generate operational dashboards service metrics platform utilization reports and executive status updates.
Identify automation opportunities drive continuous improvement initiatives and enhance platform stability scalability and operational efficiency.
Support disaster recovery failover testing backup validation and business continuity activities for analytics and integration platforms.
Provide technical leadership and operational guidance to offshore support teams ensuring high-quality support and adherence to support processes.
Preferred Profile
Strong experience supporting enterprise Data Warehousing BI Analytics and Data Integration platforms.
Knowledge of SQL ETL/ELT processes data pipelines cloud platforms (AWS/Azure/GCP) and data governance practices.
Experience working within an ITIL-based support model including Incident Problem Change and Release Management.
Excellent stakeholder management communication and coordination skills in a global delivery environment.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
