Location: Budapest, Hungary
Job Type: Full-time
Working model: Hybrid
About Cognizant
Cognizant is a global leader in technology and consulting services, dedicated to helping businesses transform and innovate. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.
Job Description
We are seeking a talented and motivated Manager – ServiceNow Business Process Consultant to join our team. In this role, you will be responsible for leading ServiceNow transformation projects, advising clients on process improvements, and ensuring successful implementation of business solutions. You will work closely with business stakeholders, process experts, and technical teams to drive operational excellence and digital transformation initiatives.
Key Responsibilities
· Lead ServiceNow implementation and transformation projects.
· Gather, analyse, and document business requirements.
· Provide consultancy and solution recommendations to clients.
· Manage stakeholder relationships at program level.
· Drive process mapping and documentation activities.
· Lead implementation teams throughout project delivery.
· Manage user acceptance testing and business readiness activities.
· Deliver training and enablement programs.
· Promote innovation, automation, and continuous improvement initiatives.
Qualifications
· Proven experience delivering complex ServiceNow projects.
· Experience with Agile Scrum, Kanban, or Prince2 methodologies.
· Strong business process consulting background.
· Bachelor's or Master's degree in Business, IT, or a related field.
· Skills and Experience
· Strong stakeholder management skills.
· Experience with APQC and SIPOC process mapping methodologies.
· Business analysis and requirements gathering expertise.
· Experience leading cross-functional project teams.
· Strong communication and presentation skills.
· User acceptance testing and business readiness experience.
· Training delivery and change management capabilities.
· ServiceNow certifications are highly desirable.
Why Join Us
· Competitive salary and a wide range of benefits.
· Opportunities for professional growth and development.
· Collaborative and innovative work environment.
· Commitment to diversity and inclusion.
How to Apply
Interested candidates are encouraged to apply through the Cognizant Careers website.
Equal Opportunity Employer
Cognizant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
