ServiceNow Developer
Employment Type: Full-Time
Security Clearance: SC Cleared or SC Eligible
Role Overview:
The ServiceNow Developer role focuses on delivering advanced ServiceNow solutions, including ITOM, ITSM, and Work Model capabilities. You will collaborate with cross-functional teams to optimize workflows, enhance system performance, and drive innovation in a hybrid work environment.
Key Responsibilities:
Design and implement ServiceNow ITOM solutions to streamline operational processes and improve system efficiency.
Configure and customize ServiceNow ITSM modules to align with organizational requirements and ensure seamless service delivery.
Develop and maintain ServiceNow workflows to automate routine tasks and enhance productivity across teams.
Collaborate with stakeholders to gather requirements and translate them into actionable ServiceNow configurations.
Monitor and optimize ServiceNow system performance to ensure reliability and scalability for business operations.
Provide technical expertise and troubleshooting support for ServiceNow-related issues to minimize downtime.
Conduct regular system audits and implement best practices to maintain compliance and security standards.
Create detailed documentation for ServiceNow configurations, workflows, and processes to support knowledge sharing.
Train and mentor team members on ServiceNow functionalities to build internal capabilities and foster growth.
Stay updated on ServiceNow platform enhancements and industry trends to recommend innovative solutions.
Work closely with cross-functional teams to integrate ServiceNow with other enterprise systems for seamless data flow.
Ensure timely delivery of ServiceNow projects while adhering to quality standards and organizational goals.
Contribute to the company’s mission by leveraging ServiceNow to improve operational efficiency and enhance customer satisfaction.
Required Certifications & Skills:
Certified ServiceNow System Administrator
ServiceNow ITSM Implementation Specialist
Additional ServiceNow certifications preferred
SC Clearance or eligibility required
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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