ServiceNow Developer
Employment Type: Full-Time
Security Clearance: SC Cleared or SC Eligible
Role Overview:
The ServiceNow Developer role focuses on delivering advanced ServiceNow solutions, including ITOM, ITSM, and Work Model capabilities. You will collaborate with cross-functional teams to optimize workflows, enhance system performance, and drive innovation in a hybrid work environment.
Key Responsibilities:
Design and implement ServiceNow ITOM solutions to streamline operational processes and improve system efficiency.
Configure and customize ServiceNow ITSM modules to align with organizational requirements and ensure seamless service delivery.
Develop and maintain ServiceNow workflows to automate routine tasks and enhance productivity across teams.
Collaborate with stakeholders to gather requirements and translate them into actionable ServiceNow configurations.
Monitor and optimize ServiceNow system performance to ensure reliability and scalability for business operations.
Provide technical expertise and troubleshooting support for ServiceNow-related issues to minimize downtime.
Conduct regular system audits and implement best practices to maintain compliance and security standards.
Create detailed documentation for ServiceNow configurations, workflows, and processes to support knowledge sharing.
Train and mentor team members on ServiceNow functionalities to build internal capabilities and foster growth.
Stay updated on ServiceNow platform enhancements and industry trends to recommend innovative solutions.
Work closely with cross-functional teams to integrate ServiceNow with other enterprise systems for seamless data flow.
Ensure timely delivery of ServiceNow projects while adhering to quality standards and organizational goals.
Contribute to the company’s mission by leveraging ServiceNow to improve operational efficiency and enhance customer satisfaction.
Required Certifications & Skills:
Certified ServiceNow System Administrator
ServiceNow ITSM Implementation Specialist
Additional ServiceNow certifications preferred
SC Clearance or eligibility required
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
