ServiceNow Developer
Employment Type: Full-Time
Security Clearance: SC Cleared or SC Eligible
Role Overview:
The ServiceNow Developer role focuses on delivering advanced ServiceNow solutions, including ITOM, ITSM, and Work Model capabilities. You will collaborate with cross-functional teams to optimize workflows, enhance system performance, and drive innovation in a hybrid work environment.
Key Responsibilities:
Design and implement ServiceNow ITOM solutions to streamline operational processes and improve system efficiency.
Configure and customize ServiceNow ITSM modules to align with organizational requirements and ensure seamless service delivery.
Develop and maintain ServiceNow workflows to automate routine tasks and enhance productivity across teams.
Collaborate with stakeholders to gather requirements and translate them into actionable ServiceNow configurations.
Monitor and optimize ServiceNow system performance to ensure reliability and scalability for business operations.
Provide technical expertise and troubleshooting support for ServiceNow-related issues to minimize downtime.
Conduct regular system audits and implement best practices to maintain compliance and security standards.
Create detailed documentation for ServiceNow configurations, workflows, and processes to support knowledge sharing.
Train and mentor team members on ServiceNow functionalities to build internal capabilities and foster growth.
Stay updated on ServiceNow platform enhancements and industry trends to recommend innovative solutions.
Work closely with cross-functional teams to integrate ServiceNow with other enterprise systems for seamless data flow.
Ensure timely delivery of ServiceNow projects while adhering to quality standards and organizational goals.
Contribute to the company’s mission by leveraging ServiceNow to improve operational efficiency and enhance customer satisfaction.
Required Certifications & Skills:
Certified ServiceNow System Administrator
ServiceNow ITSM Implementation Specialist
Additional ServiceNow certifications preferred
SC Clearance or eligibility required
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
