Location: Netherlands
Work Model: Hybrid (2-3 days per week onsite y)
Work Model: Hybrid (2-3 days per week onsite y)
About the role
As a Technical Architect – ServiceNow, you will make an impact by shaping and governing the architectural foundation of complex, enterprise‑scale ServiceNow implementations. You will be a valued member of our Digital & Technology / ServiceNow Practice and collaborate closely with solution architects, delivery teams, clients, and senior business stakeholders.
In this role, you will:
- Own the end‑to‑end technical architecture for the ServiceNow platform, ensuring scalability, maintainability, security, and performance across all modules.
- Lead the creation of High‑Level Designs (HLDs) and Low‑Level Designs (LLDs) for complex, global and multi‑instance ServiceNow environments.
- Translate strategic business and technology objectives into actionable architectural roadmaps and platform blueprints.
- Drive and enforce technical governance, best practices, and architectural standards across all platform initiatives.
- Act as the highest technical escalation point, providing guidance on integrations, performance tuning, security, and data modelling.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days per week in a client or Cognizant office in the Netherlands. Regardless of your working arrangement, we support a healthy work‑life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change depending on business or client needs.
The working arrangements for this role are accurate as of the date of posting and may change depending on business or client needs.
What you need to have to be considered
- Active ServiceNow Certified Technical Architect (CTA) – mandatory.
- Fluency in Dutch - Mandatory
- 8+ years of hands‑on experience in ServiceNow design, development, and implementation.
- 3–5+ years as a Platform or Enterprise Architect delivering large‑scale ServiceNow programs.
- Deep expertise across multiple ServiceNow suites (ITSM, ITOM, HRSD, CSM, SPM, SecOps).
- Strong knowledge of platform security (ACLs, encryption), scripting (JavaScript/GlideScript), data modelling, Flow Designer, Service Portal, ATF, Integration Hub, Now Experience, NowAssist and NowCreate.
- Proven track record designing and governing complex integrations, APIs, and enterprise data models (CMDB, CSDM).
- Experience collaborating with senior stakeholders and presenting architectural decisions at executive level.
These will help you stand out
- Additional ServiceNow certifications (CAD, CIS – ITSM/HRSD/ITOM/etc.).
- Familiarity with Enterprise Architecture frameworks such as TOGAF.
- Experience working within Agile and DevOps delivery environments.
- Fluency in English & Dutch; knowledge of additional EU languages is a plus.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you don’t meet every preferred requirement. Your transferable skills and unique experiences matter.
What we offer (Netherlands)
- Competitive salary based on your experience and qualities.
- NS business card for commuting.
- 25 days of paid leave per year.
- Laptop and smartphone.
- Pension scheme.
- Cognizant covers the gross base premium for health insurance through CZ
- Access to Udemy and Cognizant Academy for continuous learning.
- Technology‑driven, innovative environment with a strong global backbone.
- Open, “can‑do’’ team culture in an international environment.
Contact the Recruiter
Nikoletta Katona
[email protected]
[email protected]
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
