Microsoft Dynamics 365 CRM Functional Consultant
Hybrid role with occasional visits to client sites in London. Expected travel around twice per week.
- Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
- Multi Award Winning Business
- Official and Award-Winning Microsoft Partner
- Award Winning Databricks Partner
- Official GitHub Partner
- Cloud Native Organisation
- Growing International and Diverse teams
- Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
- Private Medical Insurance
- Employee Assistance Program
- Income Protection Cover
- Death in Service Cover
- Group Personal Pension Plan with enhanced employee contributions
Flexible Working and Working from Home
We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
Job Summary
- You will be working on Dynamics 365 CRM solution implementations for Cognizant’s public sector customers. Candidate will be working in a capacity of Functional Consultant within a project team.
Experience, understanding and knowledge required:
- Experience of Dynamics 365 CE capabilities and extensibilities
- Experience in leading business discussions with customer for project discovery and business process mapping
- Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
- Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories
- Ability to write clear, testable user stories using Gherkin acceptance criteria
- Experience managing agile delivery teams and team of business analyst
- Understanding of Design & configuration experience in Dynamics 365
- In-depth knowledge of the Microsoft Dynamics CRM platform
- Experience in doing fitment analysis of customer requirements
- Knowledge in Performance tuning possibilities in Dynamics 365 implementations
- Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers
- Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst
- Capability to estimate Dynamics CRM project requirements
- Knowledge in multiple components of responding to RFPs/RFIs
- Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
- Microsoft Azure knowledge
Understanding of DevOps project implementation
Essential Technical Skills:
- Dynamics 365 CE
- Functional Consulting
- Bid Management
- Team Management
Agile
Nice to have:
- Product Management
Azure DevOps
If you wish to apply, kindly send your profile to [email protected]
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.







