Microsoft Dynamics 365 CRM Functional Consultant
Hybrid role with occasional visits to client sites in London. Expected travel around twice per week.
- Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
- Multi Award Winning Business
- Official and Award-Winning Microsoft Partner
- Award Winning Databricks Partner
- Official GitHub Partner
- Cloud Native Organisation
- Growing International and Diverse teams
- Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
- Private Medical Insurance
- Employee Assistance Program
- Income Protection Cover
- Death in Service Cover
- Group Personal Pension Plan with enhanced employee contributions
Flexible Working and Working from Home
We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
Job Summary
- You will be working on Dynamics 365 CRM solution implementations for Cognizant’s public sector customers. Candidate will be working in a capacity of Functional Consultant within a project team.
Experience, understanding and knowledge required:
- Experience of Dynamics 365 CE capabilities and extensibilities
- Experience in leading business discussions with customer for project discovery and business process mapping
- Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
- Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories
- Ability to write clear, testable user stories using Gherkin acceptance criteria
- Experience managing agile delivery teams and team of business analyst
- Understanding of Design & configuration experience in Dynamics 365
- In-depth knowledge of the Microsoft Dynamics CRM platform
- Experience in doing fitment analysis of customer requirements
- Knowledge in Performance tuning possibilities in Dynamics 365 implementations
- Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers
- Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst
- Capability to estimate Dynamics CRM project requirements
- Knowledge in multiple components of responding to RFPs/RFIs
- Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
- Microsoft Azure knowledge
Understanding of DevOps project implementation
Essential Technical Skills:
- Dynamics 365 CE
- Functional Consulting
- Bid Management
- Team Management
Agile
Nice to have:
- Product Management
Azure DevOps
If you wish to apply, kindly send your profile to [email protected]
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.







