Microsoft Dynamics 365 CRM Functional Consultant
Hybrid role with occasional visits to client sites in London. Expected travel around twice per week.
- Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
- Multi Award Winning Business
- Official and Award-Winning Microsoft Partner
- Award Winning Databricks Partner
- Official GitHub Partner
- Cloud Native Organisation
- Growing International and Diverse teams
- Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
- Private Medical Insurance
- Employee Assistance Program
- Income Protection Cover
- Death in Service Cover
- Group Personal Pension Plan with enhanced employee contributions
Flexible Working and Working from Home
We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds
Job Summary
- You will be working on Dynamics 365 CRM solution implementations for Cognizant’s public sector customers. Candidate will be working in a capacity of Functional Consultant within a project team.
Experience, understanding and knowledge required:
- Experience of Dynamics 365 CE capabilities and extensibilities
- Experience in leading business discussions with customer for project discovery and business process mapping
- Experience in leading discussions around business requirements, product backlog refinement and user expectation management in Agile projects
- Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories
- Ability to write clear, testable user stories using Gherkin acceptance criteria
- Experience managing agile delivery teams and team of business analyst
- Understanding of Design & configuration experience in Dynamics 365
- In-depth knowledge of the Microsoft Dynamics CRM platform
- Experience in doing fitment analysis of customer requirements
- Knowledge in Performance tuning possibilities in Dynamics 365 implementations
- Experience in collaborating with business stakeholders for data integration and data migration activities which can guide team of developers
- Experience in managing Dynamics 365 projects in a capacity of product owner or business analyst
- Capability to estimate Dynamics CRM project requirements
- Knowledge in multiple components of responding to RFPs/RFIs
- Capable of leading RFP responses for green field/Enhancement/Support D365 engagements
- Microsoft Azure knowledge
Understanding of DevOps project implementation
Essential Technical Skills:
- Dynamics 365 CE
- Functional Consulting
- Bid Management
- Team Management
Agile
Nice to have:
- Product Management
Azure DevOps
If you wish to apply, kindly send your profile to [email protected]
Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.







