Banking & Payments Program Director
Cognizant Technology Solutions is currently seeking a highly skilled Program Director – Banking & Payments, who will be responsible for leading Transition of Professional Services work for several products in Banking and Payments space from the client to Cognizant and ensuring seamless delivery post-transition. The associate will be responsible for client engagement, governance, and operational leadership to manage complex service portfolios, talent movement, and process integration while maintaining business continuity and client satisfaction.
Key Responsibilities
- Professional services transition
- Develop and own the transition roadmap for Professional Services, including timelines, milestones, and risk mitigation plans.
- Lead knowledge transfer sessions, process documentation, and operational readiness activities.
- Manage rebadging and onboarding of client resources, ensuring compliance with labor laws and contractual obligations.
- Coordinate with offshore and nearshore teams for smooth handover and ramp-up.
- Client Engagement
- Act as the primary onsite liaison for client Professional Services SBU owners.
- Facilitate workshops, alignment meetings, and executive reviews to ensure stakeholder buy-in.
- Influence client decisions on process standardization, automation, and managed services adoption.
- Identify risks related to transition complexity, talent retention, and regulatory compliance.
- Keep client abreast of mitigation strategies with progress and ensure adherence to client standard of security, privacy, and contractual requirements.
- Operational Integration & Talent Transformation
- Align transitioned services with Cognizant’s delivery model, SLAs, and compliance standards.
- Implement process harmonization across geographies and service lines.
- Ensure operational stability during and after transition, minimizing disruption to client business.
- Oversee resource movement, including rebadging, hiring, and onboarding.
- Drive upskilling and cross-skilling programs for rebadged employees to align with Cognizant’s operating model.
- Foster cultural integration and employee engagement during transition.
- Continuous Improvement
- Post-transition, lead initiatives for process optimization, automation, and cost efficiency.
- Monitor service performance and drive improvements to meet evolving client needs.
Required Experience
- 20+ years in IT Industry with strong capability in client facing program management for large professional services transformation.
- Proven track record in professional services stakeholder management, negotiation, and influencing skills.
- Experience of managing $50M+ transformation programs involving professional services for applications cutting across various Banking and Payments domains.
- Deep understanding of Professional Services delivery models and client engagement.
- Exposure in Core Banking products like - Finacle, Flexcube, Temenos, BancMate, DNA, Finxact, Vault (Thought Machine), Mambu, FIS MBP, IBS, Temenos Transact / T24
- Core Banking domain like – CASA, Loan, GL balancing, retail + corporate + treasury banking etc.
- Payments products like: TSYS TS2 / Prime, Marqeta, Fiserv VisionPlus, FIS OPF, Finastra GPP, Fiserv Dovetail / EPP, Volante VolPay, ACI MTS, Paymntus etc.
- Payments domain like: SWIFT, SEPA, ACH, Wire, Zelle, RTP, Issuing, Acquiring, Network like Visa, MasterCard, Amex, Discover, Merchant Acquiring etc.
Exposure in “Core Banking Transformation Management” “Payments Transformation Management” “Large scale transition”
Preferred Experience:
Senior leadership role in project & program management, experienced in managing large global teams. Domain expertise across Banking vertical. Track record of delivering complex programs, as well as leveraging organizational capabilities to support offers/solutions
Top Reasons to Join Our Team
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
Salary and Other Compensation:
The annual salary for this position is between $175,000-$220,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual bonus program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
A Good fit for the Cognizant culture
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.
Over ons
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbaar rendement en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op www.cognizant.com of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
