Cognizant is hiring an experienced Account Manager to form an integral part of the continued rapid growth of Cognizant in Saudi, expanding our global service portfolio from Integration, Technology and Outsourcing services for large accounts in the Banking & Financial Service space. The role will involve daily exposure to our clients and Cognizant senior management. Reporting into our Client Partner and based in Riyadh, Saudi Arabia, this role offers hybrid work-model and will imply regular client visits in Riyadh, KSA.
Overview
Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They support and report into the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM's shared measures are signing, revenue and margins of the accounts.
What are you looking for?
Client Engagement and Growth: Develop and manage relationships with existing clients in Saudi Arabia, identifying new opportunities and expanding current engagements.
New Business Development: Penetrate accounts where Cognizant’s brand is not yet established, showcasing our capabilities and delivering value propositions that resonate with client needs.
Proposal Development: Lead the creation of high-quality proposals, ensuring the collaboration of multidisciplinary teams to meet client requirements. Proficient in handling RFPs (Requests for Proposals) and RFIs (Requests for Information) within an international context.
Opportunity Management: Drive the end-to-end business development process, coordinating with delivery, technical, and pre-sales teams to align solutions with client expectations.
Strategic Planning: Develop go-to-market strategies tailored for the banking and insurance segments, aligning business objectives with market opportunities.
What are we looking for?
10+ years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry with large penetration in the Banking sector
Experience managing Client P&L of several million $, including reporting and metric assessment for the account
Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
Proactive mindset, ability to interface at all levels of an organization
Excellent oral and written communication skills in Arabic & English
Lead from the ground mindset and team spirit
Preferred Experience
MS or MBA degree
Proven track record to contribute to new business development in Saudi
Ability to handle multiple tasks in a dynamic environment
Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.
At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds.
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Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
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