Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
AMS Lead – RGM & Trade Promotion Systems
About the role
As an AMS Lead, you will make an impact by serving as the primary liaison between business users, Primo IT, and XTEL support to ensure seamless operation of Revenue Growth Management (RGM) and Trade Promotion systems. You will be a valued member of our delivery team, working collaboratively with stakeholders across IT, business operations, and vendor support.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
In this role, you will:
• Serve as primary liaison among business users, Primo IT, and XTEL support to ensure alignment and issue resolution.
• Run support reviews including weekly updates, monthly service reviews, and quarterly business reviews (QBRs).
• Communicate maintenance windows, upgrades, and data-load schedules proactively to all relevant stakeholders.
• Manage expectations for P1/P2 incidents with timely and accurate status updates.
• Coordinate with Primo IT/ETL and middleware owners to identify and resolve upstream data issues.
• Validate outputs including KPIs, metrics, and system recommendations to ensure accuracy and integrity.
• Manage monthly refreshes in Primo/XTEL and resolve issues as they arise.
• Lead root cause analysis (RCA) for recurring and high-severity issues; share findings with stakeholders and drive problem management efforts.
• Drive workarounds, permanent fixes, and related change requests to improve system reliability.
• Escalate to the XTEL PMO as needed, partnering on analysis and root cause investigations.
What you need to have to be considered
• XTEL RGM expertise: Strong functional and technical knowledge with configuration capability; candidates with experience in other RGM platforms will also be considered.
• Data integration: ETL and interface understanding, including data lake to XTEL integration monitoring.
• SAP S/4HANA: Knowledge of pricing/sales and customer/material master data as it relates to RGM flows.
• SQL/databases: Ability to diagnose data issues, validate loads, and reconcile outputs.
• Trade Promotion data structures, views, and pipeline familiarity.
These will help you stand out
• Python stack proficiency: Pandas, PySpark/Spark, and matplotlib.
• Azure DevOps experience: Boards, Pipelines, and Repos.
• Familiarity with Jupyter Notebook and basic machine learning concepts.
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
Applications will be accepted until June, 26, 2026.
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $70,000 – $132,000 USD per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
