Salesforce Business Analyst, Washington, District of Columbia, United States

Salesforce Business Analyst

As a Salesforce Business Analyst, you will make an impact by translating banking and financial services requirements into scalable Salesforce FSC solutions. You will work closely with stakeholders, product owners, and delivery teams to drive successful program outcomes.

In this role, you will:

Gather, analyze, and document business requirements for FSC implementations.
Define user stories, business processes, and functional specifications.
Support backlog grooming, sprint planning, UAT, and production readiness activities.
Facilitate workshops and requirements discovery sessions.
Collaborate with stakeholders to ensure business needs are effectively translated into Salesforce solutions.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring onsite presence in Washington, DC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

6-10 years of Business Systems Analyst experience.
Salesforce Financial Services Cloud (FSC) experience.
Banking or Financial Services industry experience.
Strong requirements gathering, process mapping, and Agile methodology experience.
Experience creating user stories and functional specifications with strong stakeholder management skills.

These will help you stand out

Salesforce Administrator Certification.
Experience using Jira and Agile delivery tools.
Exposure to Wealth Management, Retail Banking, or Commercial Banking programs.
Knowledge of Client Onboarding and KYC/AML processes.
Experience with Omnistudio, Agentforce, and AI-enabled Salesforce capabilities.

Applications will be accepted until 9/20/2026.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary and Other Compensation

The annual salary for this position is between $83,000p.a - $125,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Cognizant offers the following benefits:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.

Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.

Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.

Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.