Scrum Master / Agile Delivery Manager – Guidewire
Work Model: Hybrid
Primary Skills: Guidewire, Scrum Master, Agile Delivery, P&C Insurance
Job Summary
We are looking for an experienced Scrum Master / Agile Delivery Manager with strong Guidewire InsuranceSuite experience to lead Agile delivery for complex insurance transformation programs.
The ideal candidate will have hands-on experience supporting Guidewire PolicyCenter, ClaimCenter, BillingCenter, and Integration initiatives while managing cross-functional Agile teams. The role will be responsible for driving sprint execution, backlog management, dependency tracking, risk management, release planning, and continuous improvement.
The candidate should have strong knowledge of P&C insurance processes, Guidewire implementation programs, and Agile/Scrum practices, with excellent communication and stakeholder management skills.
Key Responsibilities
- Drive end-to-end Agile delivery for Guidewire implementation and transformation programs.
- Lead Scrum teams working across Guidewire PolicyCenter, ClaimCenter, BillingCenter, and Integration tracks.
- Facilitate Scrum ceremonies including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Partner with Product Owners, Guidewire architects, business analysts, developers, QA teams, and integration teams to ensure successful sprint delivery.
- Manage epics, features, user stories, acceptance criteria, dependencies, risks, and impediments for Guidewire initiatives.
- Support roadmap and release planning across Guidewire configuration, integration, conversion, testing, and deployment activities.
- Track Agile metrics including velocity, burndown, throughput, defects, sprint predictability, and release readiness.
- Identify and remove delivery blockers while ensuring teams remain focused on sprint objectives.
- Coordinate dependencies between PolicyCenter, ClaimCenter, BillingCenter, integrations, data migration, testing, and downstream systems.
- Work closely with business and technology stakeholders to translate insurance requirements into manageable Agile deliverables.
- Support Guidewire upgrade, enhancement, implementation, and transformation initiatives.
- Coordinate SIT, UAT, regression testing, release readiness, production deployment, and post-production support activities.
- Manage risks and issues related to Guidewire releases and drive mitigation plans with appropriate owners.
- Maintain clear project documentation including sprint status, RAID logs, dependency trackers, release plans, decision logs, and delivery dashboards.
- Coach Agile teams on Scrum best practices and promote continuous improvement.
- Provide clear delivery updates to senior stakeholders covering progress, risks, dependencies, milestones, and release readiness.
Required Skills
- Strong experience as a Scrum Master / Agile Delivery Manager within technology transformation programs.
- Hands-on delivery experience with Guidewire InsuranceSuite implementations.
- Strong knowledge of one or more Guidewire modules:
- Guidewire PolicyCenter
- Guidewire ClaimCenter
- Guidewire BillingCenter
- Guidewire Integration
- Good understanding of Guidewire Cloud and/or Guidewire InsuranceSuite implementation lifecycle.
- Strong knowledge of P&C Insurance business processes, including Policy, Claims, and Billing.
- Experience managing Guidewire delivery across configuration, integration, data conversion, testing, deployment, and production support.
- Strong understanding of Scrum, Agile, SAFe, backlog management, sprint planning, and release management.
- Experience managing cross-functional and geographically distributed teams.
- Experience with Agile/project management tools such as Jira, Confluence, Azure DevOps, or similar platforms.
- Strong stakeholder management, communication, facilitation, and problem-solving skills.
- Ability to communicate effectively with both business stakeholders and technical Guidewire teams.
Preferred Skills
- Experience managing large-scale Guidewire transformation or modernization programs.
- Experience with Guidewire Cloud migration or Guidewire Cloud implementation.
- Understanding of Guidewire APIs, integrations, downstream/upstream systems, and third-party insurance platforms.
- Experience coordinating multiple Guidewire workstreams and vendors.
- Exposure to CI/CD and DevOps practices within Guidewire delivery.
- Experience working in hybrid/onshore-offshore Agile delivery models.
- Knowledge of insurance underwriting, policy administration, claims management, and billing processes.
Certifications
Required / Preferred:
- Certified ScrumMaster (CSM) or equivalent Scrum certification
- Agile / SAFe certification preferred
- Guidewire certification or Guidewire InsuranceSuite delivery experience strongly preferred
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable language
Salary and Other Compensation:
Applications will be accepted until Month Day, Year. 11/15/2026
The annual salary for this position is between $10,0000 - $110,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Extended Group Health Plan
· Prescription drug coverage
· Dental
· Vision
· Mental health:
· TELUS Health Virtual Care and Virtual Pharmacy
· Employee Assistance Program (EAP)
· Life Insurance and AD&D
· Short-Term Disability:
· Long-Term Disability:
· Registered Pension Plan (RPP): Employees can contribute 2% to 6%;
· Group RRSP: Employees can contribute through payroll and receive group investment-management rates, but there is no employer RRSP match
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
#LI-AV1#CB#Ind123
Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
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