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Werkplek beheerder

00067332301

Onsite – 5 dagen per week

Over de rol

Als Werkplekbeheerder ben je verantwoordelijk voor het ondersteunen van eindgebruikers, het oplossen van technische problemen en het zorgen voor een soepele werking van hardware, software en het ticketingsysteem. Je wordt een waardevol lid van het Infrastructure Services Team en werkt nauw samen met zowel interne collega’s als de klant op locatie.
Let op: Voor deze rol is vloeiend Nederlands op minimaal C‑niveau verplicht.

In deze rol ga je:

  • Dagelijks tickets beheren, analyseren en technische problemen oplossen (hardware & software).
  • Hardware repareren of vervangen en nieuwe apparatuur installeren, upgraden en configureren.
  • Werken met remote command tools voor installatie en applicatiebeheer.
  • Voorraadbeheer doen, inclusief bestellen, forecasten en retourlogistiek van hardware.
  • On‑site en remote ondersteuning leveren voor netwerk-, software- en hardwarevraagstukken.
  • Documentatie opstellen en bijhouden.
  • In ondersteuning voorzien buiten reguliere kantooruren wanneer noodzakelijk (24/7 business support).
Werkmodel:
Dit is een volledig onsite functie.
  • 3 dagen per week in Boxmeer
  • 2 dagen per week in OSS

Wat je nodig hebt om in aanmerking te komen

  • Minimaal 2 jaar ervaring in Deskside Support of vergelijkbare ICT‑supportrollen.
  • Sterke kennis van troubleshooting (hardware/software).
  • Ervaring met ticketingtools en dagelijkse queue‑management.
  • Basiskennis van remote deployment tooling en command languages.
  • Zelfstandige, servicegerichte en proactieve werkhouding.
  • Nederlands op minimaal C‑niveau (vereiste).
  • Goede beheersing van Engelse taal is een pré.

Deze zaken helpen je opvallen

  • Ervaring in een enterprise‑omgeving.
  • Certificeringen zoals ITIL, Microsoft of vergelijkbaar.
  • Ervaring met on‑site support in gereguleerde of kritische omgevingen.
  • Ervaring met voorraad- en assetmanagement.

Wat wij bieden (Nederland)

  • Een competitief salaris op basis van ervaring.
  • Toegang tot Udemy en Cognizant Academy voor doorlopend leren.
  • NS Business Card of reiskostenvergoeding.
  • 25 vakantiedagen per jaar.
  • Laptop en smartphone.
  • Pensioenregeling.
  • Een organisatie gedreven door technologie en innovatie.
  • Een open, internationale werkomgeving met een ‘can‑do’ mentaliteit.
  • Cognizant betaalt de bruto basispremie voor je zorgverzekering bij CZ

Waarom Cognizant?

Cognizant is een internationale organisatie met een innovatieve mindset en snelle groei. Je werkt samen met collega’s van over de hele wereld aan oplossingen voor toonaangevende bedrijven. Diversiteit, inclusiviteit en persoonlijke groei staan centraal. Wij moedigen iedereen aan te solliciteren, ook als je niet 100% van de eisen afvinkt maar wél gemotiveerd bent om te groeien.

Contact de Recruiter

Voor vragen of om te solliciteren kun je contact opnemen met:
Nikoletta Katona
[email protected]

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s a peek at our hiring process. Keep in mind that not every candidate advances through each step and the process may vary by role and location. Learn more in our candidate FAQs.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
2
Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
3
When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
4
I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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