Over de rol
In deze rol ga je:
- Dagelijks tickets beheren, analyseren en technische problemen oplossen (hardware & software).
- Hardware repareren of vervangen en nieuwe apparatuur installeren, upgraden en configureren.
- Werken met remote command tools voor installatie en applicatiebeheer.
- Voorraadbeheer doen, inclusief bestellen, forecasten en retourlogistiek van hardware.
- On‑site en remote ondersteuning leveren voor netwerk-, software- en hardwarevraagstukken.
- Documentatie opstellen en bijhouden.
- In ondersteuning voorzien buiten reguliere kantooruren wanneer noodzakelijk (24/7 business support).
Dit is een volledig onsite functie.
- 3 dagen per week in Boxmeer
- 2 dagen per week in OSS
Wat je nodig hebt om in aanmerking te komen
- Minimaal 2 jaar ervaring in Deskside Support of vergelijkbare ICT‑supportrollen.
- Sterke kennis van troubleshooting (hardware/software).
- Ervaring met ticketingtools en dagelijkse queue‑management.
- Basiskennis van remote deployment tooling en command languages.
- Zelfstandige, servicegerichte en proactieve werkhouding.
- Nederlands op minimaal C‑niveau (vereiste).
- Goede beheersing van Engelse taal is een pré.
Deze zaken helpen je opvallen
- Ervaring in een enterprise‑omgeving.
- Certificeringen zoals ITIL, Microsoft of vergelijkbaar.
- Ervaring met on‑site support in gereguleerde of kritische omgevingen.
- Ervaring met voorraad- en assetmanagement.
Wat wij bieden (Nederland)
- Een competitief salaris op basis van ervaring.
- Toegang tot Udemy en Cognizant Academy voor doorlopend leren.
- NS Business Card of reiskostenvergoeding.
- 25 vakantiedagen per jaar.
- Laptop en smartphone.
- Pensioenregeling.
- Een organisatie gedreven door technologie en innovatie.
- Een open, internationale werkomgeving met een ‘can‑do’ mentaliteit.
- Cognizant betaalt de bruto basispremie voor je zorgverzekering bij CZ
Waarom Cognizant?
Contact de Recruiter
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
