About the role
As a Gen AI / Software Developer, you will make an impact by designing and building generative and agentic AI-driven applications that automatically generate code, pipelines, and web applications through prompts, while enhancing contact center operations using advanced AI solutions. You will be a valued member of the AI & Digital Engineering team and work collaboratively with cross-functional engineering teams, product owners, business stakeholders, and client leadership based in Charlotte, NC.
In this role, you will:
Design, develop, and maintain generative and agentic AI applications that automatically create code, pipelines, and web applications via prompts.
Integrate generative AI solutions into contact center operations to improve customer experience, automation, and operational efficiency.
Apply strong software engineering principles and design patterns to deliver clean, scalable, and maintainable code.
Optimize, fine-tune, and validate AI/LLM models to ensure performance, scalability, accuracy, and reliability.
Collaborate closely with cross-functional teams and mentor junior engineers to accelerate adoption of AI-powered solutions.
What you need to have to be considered
Proven experience as a Software Engineer with a strong focus on Artificial Intelligence and Machine Learning solutions.
Hands-on experience with generative AI frameworks, large language models (LLMs), and agentic AI technologies.
Strong programming experience in Python and modern front-end frameworks such as React and/or Angular.
Experience designing modular, testable applications with unit testing frameworks and CI/CD practices.
Solid experience with AWS cloud services and modern DevOps workflows.
These will help you stand out
Experience applying NLP and computer vision techniques in real-world applications.
Background enhancing contact center or customer experience platforms using AI technologies.
Exposure to cutting-edge R&D initiatives including emerging technologies such as blockchain or quantum computing.
Demonstrated ability to stay current with rapidly evolving AI trends and frameworks.
Strong communication skills with experience providing technical guidance or mentorship to junior team members.
Work model
Client-based role in Charlotte, NC.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting contributions to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Salary and Other Compensation
The annual salary for this position is between $83,250 – $112,5000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Medical, Dental, Vision, and Life Insurance
Paid Holidays plus Paid Time Off
401(k) Plan with Contributions
Long-term and Short-term Disability
Employee Stock Purchase Plan
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.