About the role
As a Gen AI / Software Developer, you will make an impact by designing and building generative and agentic AI-driven applications that automatically generate code, pipelines, and web applications through prompts, while enhancing contact center operations using advanced AI solutions. You will be a valued member of the AI & Digital Engineering team and work collaboratively with cross-functional engineering teams, product owners, business stakeholders, and client leadership based in Charlotte, NC.
In this role, you will:
Design, develop, and maintain generative and agentic AI applications that automatically create code, pipelines, and web applications via prompts.
Integrate generative AI solutions into contact center operations to improve customer experience, automation, and operational efficiency.
Apply strong software engineering principles and design patterns to deliver clean, scalable, and maintainable code.
Optimize, fine-tune, and validate AI/LLM models to ensure performance, scalability, accuracy, and reliability.
Collaborate closely with cross-functional teams and mentor junior engineers to accelerate adoption of AI-powered solutions.
What you need to have to be considered
Proven experience as a Software Engineer with a strong focus on Artificial Intelligence and Machine Learning solutions.
Hands-on experience with generative AI frameworks, large language models (LLMs), and agentic AI technologies.
Strong programming experience in Python and modern front-end frameworks such as React and/or Angular.
Experience designing modular, testable applications with unit testing frameworks and CI/CD practices.
Solid experience with AWS cloud services and modern DevOps workflows.
These will help you stand out
Experience applying NLP and computer vision techniques in real-world applications.
Background enhancing contact center or customer experience platforms using AI technologies.
Exposure to cutting-edge R&D initiatives including emerging technologies such as blockchain or quantum computing.
Demonstrated ability to stay current with rapidly evolving AI trends and frameworks.
Strong communication skills with experience providing technical guidance or mentorship to junior team members.
Work model
Client-based role in Charlotte, NC.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting contributions to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Salary and Other Compensation
The annual salary for this position is between $83,250 – $112,5000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Medical, Dental, Vision, and Life Insurance
Paid Holidays plus Paid Time Off
401(k) Plan with Contributions
Long-term and Short-term Disability
Employee Stock Purchase Plan
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
De Cognizant Community
We zijn een team dat elkaar helpt om doelen te bereiken op het hoogste niveau. Zonder ons team zouden we niet in staat zijn om de huidige energieke, samenwerkende en inclusieve werkomgeving te behouden. Een omgeving gericht om iedereen te laten slagen.
- Cognizant is een globale community van 300.000+ collega’s
- We dromen niet alleen van een betere wereld, wij helpen het te maken
- We zorgen voor onze mensen, de klanten, het bedrijf, de community en het klimaat door te doen wat goed is
- We zetten in op een innovatieve omgeving waar je zelf kan bouwen aan een carriere pad dat bij jou past.
Over ons
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbaar rendement en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op www.cognizant.com of @cognizant.
Cognizant is een werkgever die gelijke kansen biedt. Uw sollicitatie en kandidatuur worden niet in overweging genomen op basis van ras, huidskleur, geslacht, religie, geloofsovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enig ander kenmerk dat beschermd wordt door federale, staats- of lokale wetgeving.
Disclaimer:
De informatie omtrent compensatie is accuraat ten tijde van deze posting. Cognizant heeft het recht om deze informatie aan te passen. Met lokale wetgeving in achtneming.