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German Legal Online Operations Analyst

31109

OVERVIEW

We’re currently looking for German Legal Online Operations Analysts to join us in our International Hub in Lisbon. The main purpose of the role is to review, analyze and take action on reported online content.

Notice and takedown is a process operated by online hosts in response to court orders or allegations that content is illegal. It is widely operated in relation to libel and other illegal online content. This project supports removal of content on a search engine service that may violate the online law governed by DMCA.

You will be part of a rapidly growing multilingual team and will be working onsite with and alongside internal teams for a leading online multinational company.

Schedule: Monday to Friday; 9am– 6pm

Days off: Saturday and Sunday

Location: LACS Santos

Key responsibilities

  • Reviewing and analyzing content on an online platform.
  • This content is predominantly in form of reviews (textual content), but you could encounter other formats as well (photos, websites, etc.)
  • Analyzing this content following certain set of guidelines by the client and these guidelines contain legal analysis.
  • You will not proactively research legal systems of specific countries/markets, the legal part of the position is applying the legal framework/guidelines provided to this LOOA team, when reviewing the content.
  • You will be reviewing process incoming legal requests (intellectual or non-intellectual property)
  • E.g. Legal Requests related to privacy claims, defamation, fraud, falsification
  • Evaluate whether each request is indeed to be processed by the team project or whether there is grounds and validity for each request
  • Understand and remain up to date with client's policies and guidelines
  • Review the request within agreed turnaround times and standards of quality
  • You will gain insights into specific types of digital law.

What we're looking for:

  • Fluent level of German and English
  • Good communication skills, both verbal and oral
  • 0 to 12 months of experience working in administrative tasks or other tasks that involve a lot of reading;
  • Knowledge about BPO KPIs
  • Proactive attitude and strong team-spirit
  • Be organized and able to manage time and tasks efficiently
  • Quick learner and adaptable to learn new processes, concepts, and skills
  • Strong attention to detail and a desire to deliver
  • Make sensible decisions to deliver the highest quality results while paying strict attention to details
  • Tech savvy and analytical profile

Our offer:

  • Contract from day 1 and paid training
  • Relocation package (for illegible candidates moving to Lisbon from abroad)
  • Training and development opportunities
  • Private health insurance including close family (Spouse + children free of charge)
  • Life insurance
  • Child benefits such as Nursery Voucher and Student Voucher
  • Employee Assistant Program (EAP) to promote wellbeing of employee’s (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia platino” service)
  • Discount membership and access various gyms across Portugal
  • Various corporate discounts available through partnership between Cognizant and other partners such Pestana Hotels, Carnext, Huawei, Apple, MEO,In Cognizant offices you have access to fresh fruit, water, coffee, and tea daily

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

EMEA Alin
Over my 11-year Cognizant career, I’ve grown from being a Jr. Developer to an Engineering Director. With support from Cognizant and my mentors, I’ve also explored mobile development, data and AI. The opportunities here are endless.
Alin Turcu Engineering Director
CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
2
Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
EMEA Elena
My managers and mentors have always been there to guide me, challenge me and give me the space and confidence to grow. When you have the right people around you, work becomes fun.
Elena Becerril Engagement Delivery Lead

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