Role Title : Assistant Director - Cyber Security
Job Location : Malaysia
Hire Type: Contract
Role Overview
Leads governance of security services delivery governance for customer using Delivery Governance.
Key Responsibilities
• Coordinate Security Service delivery with help desks, other service-area support groups, customer Suppliers and appropriate third parties; ensure effective communication and integration within Supplier teams
• Report performance against Service Levels; ensure services meet the minimum Service Levels in Schedule P (all times Pacific Time)
• Assess and identify risks, and recommend mitigation, for proposed Changes to Supplier-managed security infrastructure
• Inform customer immediately of any vulnerability, weakness or security breach with a recommended solution or mitigation; notify customer of security violations within 24 hours
• Serve as customer’s escalation point of contact (alternate to the Supplier hotline), responsible for emergency Security Incident response, Critical Situations and audit coordination
• Provide access to security dashboards and deliver reports as defined in the SoW and Reports Exhibit
• Provide a quarterly evaluation of Supplier performance including audit results and certification status; review roles and responsibilities with customer at least every 12 months
• Provide qualified, appropriately skilled and certified personnel; customer may review and approve Key Personnel
• Provide the Disaster Recovery Plan for managed security services, integrated with other service areas and third parties
• Identify, develop and implement Supplier process improvements; participate in cross-functional and Dependency meetings and inform other service areas of security-related activities
Key Customer Dependencies
Customer approves Supplier exception requests, provides Change Approval Board approvals, conducts independent review of Supplier-closed alerts, RCAs, vulnerability exceptions, evidence handling and performance data, and reviews/approves the Disaster Recovery Plan and updates.
Required Skills and Experience
• Service level management– Performance Management (times in Pacific Time)
• Security incident escalation and critical-situation coordination
• Multi-supplier coordination with customer help desks and service areas
• Disaster recovery planning for managed security services
• Appropriately skilled personnel with applicable certifications as required by customer; customer may review and approve Key Personnel
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
